Contact

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Call
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Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+43 (0)720 511 555
(Calls from the Austrian landline 0.25 EUR / minute)


Administration

Monday to Saturday
9.00 – 12.00 am
1.30 – 5.30 pm
 

Technical Support

Monday to Friday
8:00 am – 5:30 pm

Saturday
9:00 am – 4:00 pm

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Write
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Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.at

Uninstall Designer

Support > Designer > Setup

If you no longer need the website you set up in Designer and would like to delete all of its data, you can uninstall Designer by going to My Panel.
Please note that this procedure cannot be undone and that all of your website data will be permanently deleted!

Follow these steps to uninstall Designer:

1. Log in

Log into My Panel (my.hoststar.ch).
(Log into My Panel)

2. Navigate

Click Designer in the menu and then go to Settings.

3. Details view

Click the arrow icon next to the desired Designer installation. The details view opens. Now click Uninstall Designer.

4. Paid Designer

For a paid designer subscriptions, you will be asked to define the date when the Desiger subscription is to cancel. You have the choice whether by subscription end or immediately.

Then click on Save.

5. Deletion detected

After successful saving of the delete request, a success message appears on the overview page and the corresponding designer marked with a note.

6. Free Designer

A pop-up window opens. A warning appears telling you that all of your data will be permanently deleted. If you want to delete Designer permanently, click Save.

7. Deletion detected

After successful saving of the delete request, a success message appears on the overview page and the corresponding designer marked with a note.