Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!


+43 (0)720 511 555

(Calls from the Austrian landline 0.25 EUR / minute)


Monday to Friday
8:00 am – 05:30 pm

09:00 am – 04:00 pm

1 Administration: Monday to Friday


Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email:

Cancel Domain

Support > Domain > Domain administration

If you want to cancel a StarDomain subscription, follow these steps:

1. Log in

Log into My Panel (
(Log into My Panel)

2. Navigate

Click the «Domain» menu item and then «Settings».

3. Overview

You now see a list of your domains. These includes both, domains which you have registered with Hoststar and those which you registered with an external registrar.

Click the arrow icon next to the desired domain.

4. Details view

In the details view of the domain, you will now see some informations as well as several buttons.

You can cancel domains that you have registered with Hoststar in the My Panel. Click «Cancel domain».

5. Confirm

A pop-up window again showing the main details for your domain.

If you want to delete the domain, click «Next».

7. Cancellation process

You will then be guided through the process, which gives you the choice of deleting the domain permanently once the registration period expires or transferring the domain to a new registrar.

After making your selection, click «Next» and complete the remaining the steps of the cancellation process.