Contact

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Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+43 (0)720 511 555
(Calls from the Austrian landline 0.25 EUR / minute)


Administration

Monday to Saturday
9.00 – 12.00 am
1.30 – 5.30 pm
 

Technical Support

Monday to Friday
8:00 am – 5:30 pm

Saturday
9:00 am – 4:00 pm

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To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.at

View invoice

Support > MailPro > MailPro configuration

At any time in the subscription duration from your order onwards you can view the invoice for your MailPro subscription. Follow these steps:

1. Log in

Log into My Panel (my.hoststar.at).
(Log into My Panel)

2. Selection

Select the MailMailPro menu item.

3. Select subscription and domain

Select your subscription and the domain for which you would like to view the MailPro subscription invoice.

4. Detail view

Click on the dropdown arrow for the desired address under Subscriptions to see the detail view for that MailPro subscription.

5. Button display

You will now see the buttons View invoice and Cancel. Click on View invoice, to begin the download of your subscription invoice.

In the PDF document Invoice-order number-date.pdf you will find all payment information.