Contact

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Call
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Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+43 (0)720 511 555
(Calls from the Austrian landline 0.25 EUR / minute)


Administration

Monday to Saturday
9.00 – 12.00 am
1.30 – 5.30 pm
 

Technical Support

Monday to Friday
8:00 am – 5:30 pm

Saturday
9:00 am – 4:00 pm

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Write
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Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.at

Monitoring

Support > My Panel > Hosting

Under Hosting you'll find the following sub-pages: Overview, Settings, Databases, FTP, Backup, Statistics, Monitoring and Software.

With Monitoring from Hoststar, you'll always know what's going on with all your services on the server – in real time.

1. Status overview: services

Easy-to-understand notifications keep you informed in real time about the current status of all your services. Special programs scan the entire infrastructure at short intervals to detect any problems early on and fix them directly – without causing downtime or interruptions. For detailed instructions, follow the instructions in  Webhosting monitoring.

Even if you're a reseller, you have the option of checking the status of your reseller server. To open Reseller monitoring , follow the instructions in Reseller monitoring.