Contact

Call

Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+43 (0)720 511 555

(Calls from the Austrian landline 0.25 EUR / minute)

 

Monday to Friday/Saturday1
9:00 am – 12:00 pm & 1:30 – 5:00 pm

1 Administration: Monday to Friday, technical support: Monday to Saturday

Write

Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.at

Backing up hosting data

Support > Administration > before ordering, useful information

Our server infrastructures are backed up completely every day. Critical server data is backed up in six hour intervals.

For security reasons, we recommend that our customers backup their own data locally or «create a backup».

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