Support

Here you can find guides and help information on using our hosting packages.

Settings: Cron jobs

Error log

Error pages

Password-protected areas
PHP settings: Is your WordPress PHP 7 compatible?

Is your website ready for PHP 7?

Availability of PHP versions at Hoststar

Check the PHP version of my hosting account

Changing PHP version

PHP version via .htaccess

Adjust PHP.ini settings
MySQL databases: Adding MySQL databases

Add MySQL users

Change MySQL login details / edit database users

Enable external MySQL database access

Administration interface for MySQL databases

Creating a manual MySQL database backup

Manually restoring a MySQL database

MySQL errors
FTP access: FTP software (FTP clients)

FTP login details

Setting up the FileZilla FTP client

FileZilla language selection

FileZilla data transfer

FTP errors

SFTP

Web FTP

Changing permissions via FTP

Creating additional FTP users

Changes not visible
Backup: Backup erstellen und verwalten

Backup wiederherstellen
Monitoring: Web hosting monitoring
DNS settings: Manage DNS settings

Modify DNS settings
File permissions: CHMOD calculator

File access with PHP

Correct directory and file permissions
Security: Data security with Hoststar

Password security

Back up the website

Malware infection

ModSecurity - Disable security rule

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