Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!
(Calls from the Austrian landline 0.25 EUR / minute)
Monday to Friday/Saturday1
9:00 am – 12:00 pm & 1:30 – 5:00 pm
1 Administration: Monday to Friday, technical support: Monday to Saturday
To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: firstname.lastname@example.org
Support > Hosting > MySQL databases
If you want to add additional MySQL database users, follow these steps:
Log into My Panel (my.hoststar.at).
(Log into My Panel)
Click the «Hosting» menu item and then «Databases».
Click «Add user» under «Database Users».
You can create a maximum of five database users.
A pop-up window appears. Enter the desired username, password and any comments.
Then click «Add».
You can then add this user to the desired database. Follow the steps in «Creating MySQL databases» → 7. Adding users. You can also assign the same user to multiple databases.
In addition, you can grant permissions to this user for «external MySQL database access» (for StarBiz and StarPlus).