Hosting

Our web hosting packages give you the tools and storage space you need to create and run your own website and email accounts.

You also need a name (domain), such as www.hoststar.at, so that people can visit your website. When ordering your web hosting package, you can enter possible domain names and have the domain checker verify whether they are still available. If the domain is available, we can register it for you.

If you are ready to get started straight away, you can place your order now.

Your web hosting package includes additional services such as cloud storage, SSL certificates and more. My Panel is your single management interface – one login for everything.

Choosing the right web hosting subscription depends heavily on the intended use and which systems you want to run. StarEntry features all of the necessary services and tools for beginners. Choose StarBiz if you are looking to use more complex software and programs that require external MySQL access. StarPlus gives you maximum service and premium support.

SSD stands for "Solid-State-Drive" or "Solid-State-Disk" and NVMe for "Non-Volatile Memory Express". The basic principle of how data is physically stored is the same for SSD and NVMe disks, they are stored in non-volatile memory chips. In contrast, the data on hard disks is stored on disks by means of magnetization.

However, SSD disks reach their limits in data transmission because of the connection to the system (Serial-ATA III) and the protocol used for data transmission (AHCI), because the memory chips can provide and write the data many times faster than they can be transmitted to the system.

That's why NVMe was developed. The connection is made via the much faster PCI Express bus and with a new protocol of the same name (NVMe) for data transfer.

For SSD disks, the bandwidth for transmission is limited to around 600 MB/s (megabytes per second). NVMe disks, on the other hand, offer bandwidths of just about 4 GB/s (gigabytes per second), which is over 6 times more than with SSD. The fastest NVMe disks currently offer a write rate of around 3.5 GB/s and a read rate of 3.2 GB/s when using 4 PCI Express lanes. A maximum of 16 lanes are possible per PCI Express connection.

Currently PCI-Express version 3.0/3.1 is used. For the new version 4.0 the bandwidths have been doubled and for the planned version 5.0 a further significant increase of the bandwidths is to be expected.

Yes. In step two of the order process, you will be asked to enter a domain. You can enter your existing domain here and confirm that you will apply the necessary settings directly with your domain registrar.

The same message containing the login details for your web hosting will also include the name servers configured for the web hosting account. After submitting these name servers to your domain registrar, your domain will be operated via our server within 24 hours.

Designer is a website builder and is included in all of our web hosting packages. Designer makes it easy to create your website - without any previous knowledge of web design or programming.

You can request a trial version of Designer by clicking on the «Try now»  button on the «Website builder» page.

You will then receive an email with the login details for the trial version and you’re ready to go. The email also contains a link for purchasing a web hosting package and for upgrading the trial version to the full version of Designer. This way you can take your first steps in the trial version and continue where you left off in the full version.

A web hosting also allows you to use other software like WordPress, Joomla or Prestashop to build a website or an online shop. These programs and many more can be installed directly via your “My Panel” management interface, under “Software”.

You can log in via FTP to access the storage space for your web hosting. If you already have a finished website or are creating one yourself, you can upload it via FTP or write it yourself.

You can access Designer either by requesting a trial version or by purchasing a web hosting package. With a test version, you log into the Designer login page with the login details sent to you by email. If you have web hosting, you log on to My Panel at https://my.hoststar.at, navigate to the "Designer" menu and select "Login".

Designer includes a whole range of instructions and guides. We recommend starting with the "Getting Started in Designer" guide.

The first time you use Designer, you will see a selection of various design templates. Your choice of design template defines the general structure of your website: Where do the page navigation, logo and company name go and what template-specific content is available for the landing page of your website? Elements for your landing page can include full screen images, image tiles in various sizes, slideshows with text and buttons and so on. Choose a design template that suits your needs – you can switch back to another template at any time.

You can then add and manage your text content, images, videos, buttons, links, etc.

Background colours, headers, footers, and fonts can all be customised in Designer to match your logo, for example. The colours should be selected for a harmonious look. Colour palette generators such as Paletton can help you with this.

With your web hosting package and your own domain you can create as many email addresses as you like. A mailbox is assigned to each email address. You define how much of your web hosting storage space is allocated to each mailbox. You can also adjust the mailbox size at any time.

If you already have an established email address, you can continue using it by setting up email forwarding. For instance, you can have emails forwarded from info@my-own-domain.ch to name@my-email-address.ch. On your website you will then have the option to enter your domain-specific email address as your contact address.

You can then conveniently manage your email address in Hoststar’s webmail. Manage your emails, create personalised folder structures, enter contacts and schedule appointments in the calendar.

Of course, you can also use your email program of choice to receive emails. Under “Support” you will find several useful guides for configuring email programs.

A domain transfer means transferring the administration of a domain from one domain registrar to another. You can transfer your domain by requesting a transfer code (also AUTH code) from your current domain registrar. Then you can enter your domain under "Transfer domain" and start the process.

You will then receive an email containing a link to a page where you enter the domain owner information as it should appear after the transfer along with the transfer code. You will be informed by email about the start and completion of the transfer. A domain transfer can take a few days depending on the domain extension.

With our service Move we transfer your website to the Hoststar server and carry out all of the necessary configurations (website and server). Your website will be tested to ensure it works properly and will be put online without any interruption. Below is the complete scope of services and steps for moving your website.

After you request a move, we receive your data and check it. We will then contact you to coordinate the move. Depending on the type of website, we need different access details to complete the move. We will let you know which information we require. We will then notify you once the move is complete.

An SSL certificate encrypts the connection between the visitor and your website on our servers. This ensures full security at all times when visiting the website as well as transmitting sensitive data. Examples of sensitive data include address information provided when placing an order in an online shop or contact forms filled out and sent by the visitor.

Every domain and subdomain you operate through our servers always includes a FreeSSL certificate from Let’s Encrypt. You can find these and other certificate solutions in the SSL comparison. Advantages of an extended SSL certificate include better browser compatibility and insurance protection.

As a web hosting customer, you can activate cloud storage in My Panel. Immediately afterwards, you will be shown your login details for Hoststar Cloud. You can access the cloud storage online on the Cloud login page. You can also set up Hoststar Cloud for use as a drive on your computer.

In My Panel you can change your login details for individual Cloud users. You can also create up to two additional users, each with their own storage space.

Search engine optimization (SEO) helps search engines to better analyse your website and ideally gives you better rankings in search results.

Each page within your website should have a title and a description. It is recommended to integrate your company, club or domain name at the end of each title. You can use a separator so it stands out. A title could look like this, for example: “Buy coffee capsules at a bargain price | Example Company”. The description should briefly outline the page content, arouse curiosity and ideally motivate the search engine users to open your website.

Use “Edit Page Settings” in Designer to define the titles and descriptions of the individual pages. Ideally, these two attributes should be edited for the respective page of the website so that each page has unique titles and descriptions.

Now that your website is optimised for search engines, it must be registered with the corresponding search engine (using their webmaster tools) so that it actually appears in search results. Please refer to the instructions "Verification with Google webmaster tools".

It can take a few days before your website actually appears in the search results of the respective search engine after registering it with the webmaster tools.