The TeamViewer allows you to give our support staff access to your device. This is done in an absolutely safe environment and only for the period of time you allow.
The TeamViewer allows you to give our support staff access to your device. This is done in an absolutely safe environment and only for the period of time you allow.
After installing TeamViewer, if you are using a Mac computer or a Macbook, you have to allow our support staff to look at your screen in your device's settings.
Now select the category «Accessibility» on the left side.
Click on the lock symbol at the bottom left and enter your password.
Now you can select the checkbox on the right side to the left of the TeamViewer icon. The checkbox then has a checkmark.
Click on the lock symbol again.
Now select the category «Screen recording» on the left side.
Click on the lock symbol at the bottom left and enter your password.
Now you can select the checkbox on the right side to the left of the TeamViewer icon. The checkbox then has a checkmark.
Click on the lock symbol again.