All web hosting products at a glance. Select the perfect package for your needs.
- Web storage space60 GB SSD80 GB SSD120 GB NVMe
The web storage is for your HTML files, images, scripts and databases which you need for your websites as well as for your emails. The data is saved on very fast SSD disks with StarEntry and StarBiz and on superfast NVMe disks with StarPlus. The following amounts of web storage is available in the hosting packages:
- Cloud storage space30 GB40 GB60 GB
For each hosting subscription you order from Hoststar we’ll give you soon Cloud storage at no extra cost. Use it to have your data, music, videos and pictures available to you at any time and from any place, and to share them.
You can add two users to your Cloud and allocate each of them 1 GB storage space. You can then share your data with friends, family and colleagues.
StarEntry: 30 GB • StarBiz: 40 GB • StarPlus: 60 GB
- Additional Cloud users222
Additional Cloud users
You can create two additional users for your Cloud and allocate to each an additional 1 GB of storage space. You can then share your data with friends, family and colleagues.
- MySQL databasesunlimitedunlimitedunlimited
Number of MySQL databases
With our hosting packages you can create unlimited MySQL databases.
- External MySQL access
External access to MySQL possible
With external MySQL access, you can access your MySQL database from your computer at home. This option can be activated in My Panel.
- Additional domains30 domains50 domains80 domains
Number of additional domains
Our hosting packages permit the activation of the following number of domains:
StarEntry: 30 domains • StarBiz: 50 domains • StarBiz: 80 domains
- GDPR compliant
As an Austrian web hosting provider, Hoststar runs all services in accordance with the GDPR. For the correct implementation of the GDPR, customers can enter into an agreement for data processing with us.
- SFTP & Web FTP
You can copy to and download data from your website using file transfer protocol (FTP) at any time.
For this, you can use Hoststar’s Web FTP, it enables you to carry out FTP transfers in your browser. Alternatively you can use a free FTP program like FileZilla or Cyberduck.
You can also use SFTP (SSH File Transfer Protocol) for encrypted FTP connections. SFTP builds an SSH tunnel through the FTP connection, which means data transfer to and from the server is encrypted. In addition to the commands entered, the data channel is also encrypted. This means both access data and the data itself is transmitted in encrypted form. Our servers support SFTP by default.
- FTP usersunlimitedunlimitedunlimited
Unlimited FTP users
You may add and manage an unlimited number of FTP users. Directory permissions can be set individually for each FTP user.
- SSH access
You can establish a secure connection to the hosting web server with SSH and execute various commands via command line to manage your hosting. Managing a web hosting via SSH is only recommended for experienced users. SSH access is available for StarBiz and StarPlus and can be activated via My Panel.
Our packages are available to you without any traffic restrictions.
In addition to website requests, unrestricted data transfer also includes FTP transfers and email data.
However, websites with download portals or streaming services are not permitted. See our GTCs.
- Server locationAT / CH / DEAT / CH / DEAT / CH / DE
All servers are mainly located in high-capacity and secure computer centers at two locations in Germany. Your data is securely stored on the latest server systems that are redundantly designed from the storage units and energy supply to the network connections.
These server locations offer you the following advantages, among others:
- Close to the world's largest Internet hub in Frankfurt.
- Excellent (and redundant) connection to various Internet providers (peering & transport).
- Very high data protection standards.
- No negative impact on search engine ranking.
- Cost advantages, which we are happy to pass on to you in the form of better performance and lower prices.
- My Panel
Service – My Panel
With its comprehensive and intuitive user interface, My Panel provides you with a complete overview of all your systems with just one login. All products, email and domain administration, invoices and referral rewards can be conveniently and easily managed here.
- Individual PHP settings
Individual PHP settings
You can set the desired PHP version for each directory of your web hosting. The latest PHP versions are available to you.
In addition, you can manage various other PHP settings, for example the following paramenters:
- Editable error pages
Editable error pages
Error pages are error messages generated by the server that are displayed when a non-existing URL is requested or a «dead link» is clicked. You can redesign these pages as you see fit.
- Protected directories
If you want certain website directories to be inaccessible to the public, you can protect them with a password.
- Full log file access
Full log file access
Log files record access and error messages from the various services running on the web server.
The statistics server uses the log files to create statistical analyses. In addition to the comprehensive statistics provided by Hoststar, you can install your own statistics server at any time as you have unrestricted access to your log files.
- Designer included
- Designer storage space1 GB5 GB10 GB
Storage space denotes the amount of hard disk space allocated for your website that you create using Designer. Depending on the hosting package chosen, the following storage amounts are available to you:
StarEntry: 1 GB • StarBiz: 5 GB • StarPlus: 10 GB
- Website design templates100125150+
Website templates for Designer
The Designer program contains a whole host of attractive and unique design templates for your websites. Whether you are a private individual, an association or SME, you can find the right high-quality design for your website. Change the colours and images according to your taste.
StarEntry: 100 templates • StarBiz: 125 templates • StarBiz: over 150 templates
- Customisable pages2550unlimited
Number of configurable pages
You can use Designer to produce a number of pages for your website, depending on the hosting package:
StarEntry: 25 pages • StarBiz: 50 pages • StarPlus: pages unlimited
- Multilingualismup to 5 languagesup to 10 languagesStarPlus: unlimited
Create a multilingual website and offer multiple languages for your site visitors.
StarEntry: up to 5 languages • StarBiz: up to 10 languages • StarPlus: unlimited
- Drag & drop editing
- Integrate images, files & videos
Embed images, files, YouTube videos and SoundCloud audio files
Upload your images and position them where you want them. Designing your website couldn’t be easier.
With Designer, all kinds of files (e.g. PDF or zip) can be linked to your website via the Dropbox module. Upload the file and create the desired link.
Embedding YouTube videos is just as easy. Position the YouTube place-holder where you want it, add the link to the video and the video can be played on your website. Use the same function to embed SoundCloud audio files on your website.
- Social media linking
- Google Maps integration
- Form designer
Thanks to Designer, creating forms is child’s play. Position the form place-holder and specify the email address you want to send the form data to.
- Embed HTML code
- Bog module
Use the blog module in Designer to quickly and easily embed a blog in the desired position on your website.
- SEO options
- Google Analytics
Google Analytics included
Google Analytics is included in Designer. Use this analysis tool for your website.
Please note that, depending on the country from which you operate your website, you may have to adapt your general terms and conditions and data protection statement, as Google Analytics uses IP-based personal data for its comprehensive reporting functions.
- Mobile-ready (HTML 5)
Mobile-ready (HTML 5)
Every Design template is ready for PCs, tablets, smartphones and is automatically adjusted to the most suitable screen resolution. It doesn’t matter which design you choose, it will work perfectly on every device.
- Powerful online image editor
- Stock photo credits51020
Large image database
Create your own visual world from millions of images. The comprehensive image database lets you easily find the subject you are looking for.
StarEntry: 5 Credits • StarBiz: 10 Credits • StarPlus: 20 Credits
- E-commerce module5 productsunlimited number of products
- Payment options for online shops5+5+
Payment options for online shops
Offer the customers of your online shop a variety of payment methods such as PayPal, stripe, 2CHECKOUT, Twint and more.
- Developer mode
If you are comfortable with HTML and CSS then you can make more detailed changes to your site using the template editor.
- Domain Managerincludedincludedincluded
- Available domain extensions400+400+400+
Domain extensions that can be registered (TLD)
Be visible with your own domain in the World-Wide Web!
It just takes one click to check over 400 international, top-level domains (domain extensions) with your preferred domain names and to register the domain you want.
- Hoststar TLD list
Hoststar’s TLD list
Your domain name is comparable to your home address: a unique address with which you can be identified on the Internet.
You can find a list of all international domain extensions that you can register independently here:
Hoststar’s TLD list
- Domain activationfreefreefree
Free domain activation
Activation of registered domains is included in our offer. There are no extra charges for this service.
- Domain forwarding
Use domain forwarding (URL forward) to forward a domain (e.g. «yourDomain.at») to another internet address (e.g. «yourDomain.com»).
Subdomains – as many as you want
You can add an unlimited number of subdomains to your domain. A subdomain is attached to the actual domain name and points to a subdirectory on your disk space. You can therefore create several subsections per domain (departments, people etc.).
And: your domain can be reached both with and without the www prefix:
Many visitors will therefore be able to find your website more easily, and even search engines honour this function.
- Name server administration
Managing your domain’s name server is child’s play, thanks to Hoststar’s intuitive Domain Manager. You decide whether your domain should point to your Hoststar server or to your own.
- DNS administration
You can edit your DNS zones/records (A-, CNAME-, MX- etc.) at any time. This area is where you set up the URL and email redirects you want.
- Domain transfer
Free domain change and de-registration.
We’d be happy to take over the domain if you so wish (name server change). With us, a change of hosting provider entails only the smallest amount of effort on your part. And your domain stays fully functional during the change to the new server.
- My Panel
- Account – administration
Account – User-data administration
This is where you can view and update your contact data, manage additional users, see all subscriptions at a glance and, if necessary, change or cancel the service. View all financial transactions (invoices, commissions etc.), become a referral partner and manage your referrals. This is your comprehensive account area in My Panel.
- Hosting – administration
- Domain – administration
Domain – Administration
With centralised domain administration, you have a whole host of options: an overview of all registered domains, domain registration and configuration, administration of DNS entries and name servers, ‘whois’ data, administration of your subdomains, domain transfers as well as analysis – in short, everything a comprehensive domain administration suite should offer!
- Mail – administration
Mail – Administration
Integrated email administration enables you to independently and centrally manage all email functions: set up email addresses, mailing lists, forwarders, auto-responders and catch-all email addresses, configure spam filters, statistics and newsletters as well as direct login to Webmail. Still not enough? Then opt for «MailPro», an email solution for your business.
- Cloud – control panel
- Designer – website administration
Designer – Website administration
Using Hoststar’s Designer, you can quickly and easily set up your own website. In addition to an overview of your subscriptions, the various settings and design features, a direct login takes you to the administration area for your website data.
Enjoy the time you save and the program’s simplicity.
- Shop – administration
- Coach – partner network
Service – Coach
Do you need help with your web projects? Hoststar offers you, our customer, a network of qualified and reviewed partners. This is where you will find the right partner, define your project specifications and contact the specialists or the coach directly.
- Extras – additional services
Extras – Additional services
More than just web hosting – Hoststar’s extras. One provider – many extras. Whether you need our Designer and Pictures to create your website, the Shop, or our Web Apps and countless tips and tricks on search engine optimisation, all this bounty is just one click away. Enjoy hundreds of ways of making your daily life that little bit easier.
- Support – emergency support
Support – Immediate help
Do you have any questions about the individual features in the My Panel software suite? No problem! A large and comprehensive support area is available to you at any time. Step-by-step guides with graphics are there for your immediate needs. If they aren’t enough, our experienced support staff will be happy to assist you.
- Hoststar Webmail
Webmail from Hoststar offers you continuous access to your emails, worldwide and from every type of browser.
Benefit from features such as email account administration, email archiving, contact management, calendar functionality, task planning and spam-filter settings.
Hoststar Webmail – more than just an email application.
- Email accountsunlimitedunlimitedunlimited
Unlimited email accounts
Email accounts provide storage space for your emails, and you can set up as many as you want. You can set the disk space limit individually for each email account (StarEntry: max 5 GB, StarBiz: max 10 GB, StarPlus: max 15 GB).
As a Hoststar customer, you can use the following email protocols: POP3, IMAP4 and SMTP.
The IMAP4 protocol was designed to make accessed email accounts and messages appear to be on the local computer. In contrast to POP3, the emails remain on the server and are managed there. IMAP4 is the right choice for you when you need to use one email account from several devices.
- Email addressesunlimitedunlimitedunlimited
Unlimited email addresses
You can create an unlimited number of email addresses for each domain name.
- Company email server integration
Connection to your own company mail server
With our package, you can connect to your own company mail server (e.g. Exchange server) and use it for email administration. You can set the relevant MX records in the DNS administration area directly on your own company mail server.
- Auto-responders & forwardersunlimitedunlimitedunlimited
Unlimited email auto-responder and auto-forwarding
With the auto-responder, you can set up automatic response emails for your email addresses, for example, when you want to inform senders of your absence.
Email forwarding redirects emails to another email address, for example, to another of your email addresses at another internet provider.
Example: email@example.com to firstname.lastname@example.org
You can set up as many email forwarding addresses in My Panel as you like.
- Catch-all email
With a catch-all email address, all dubiously addressed emails can be «caught». This means all those emails that are sent to «@your-domain.tld», but not to a specific address, e.g. «email@example.com».
This also applies if you only want to receive emails at «@your-domain.tld». In this case, there’s no need to set up several email accounts. You just have to direct e.g. «firstname.lastname@example.org» and «email@example.com» or «firstname.lastname@example.org» to one account.
- Spam filter & virus scanner
Spam filters and virus scanners
- Hoststar’s spam protection was written by our highly experienced server administrators and support teams and scans all incoming emails.
- In addition to this, Hoststar’s black list is synchronised with three international anti-spam databases. This ensures a reliable and effective spam blocker. By adding relevant spam servers (open relay servers) to the black list, entire waves of spam can be stopped.
- The Hoststar OCR spam filter (optical character recognition software for images) recognises spam emails that are based on graphics and reliably filters them out.
As a protective measure against emails and files infected with viruses, we offer you the following virus scanners:
- Hoststar’s virus scanner checks all emails for viruses and automatically deletes infected emails.
- Hoststar’s FTP virus protection thoroughly checks every file uploaded and downloaded to our servers and only saves them when it is sure they are not infected.
- Newsletter tool
Send professional newsletters
Use Hoststar’s newsletter tool to make your first step into the world of email marketing an easy one. Create a professional newsletter in just a few clicks and inform your customers about your new products or your company’s next corporate event.
- Support by phone & emailincludedincludedincluded
Free telephone and email support
Do you have any questions about your Hoststar subscriptions? Contact our hotline! (Calls from the Austrian landline 0.25 EUR / minute.)
Our support staff are happy to help you from Monday to Friday/Saturday1 from 9.00 a.m. – 12.00 p.m. and from 1.30 p.m. – 5.00 p.m. by telephone.
You can of course also send us your questions by email. Email support requests are checked on weekends too, and answered in accordance with their level of urgency.
1 Administration: Monday to Friday, technical support: Monday to Saturday
- Support response time12 hours (business days)12 hours (business days)12 hours (business days)
12-hour support response time (working days)
We place high value on competent advice and professional support for our hosting products. Our qualified and motivated support team is happy to help you with your enquiries.
For more information on this topic, see Hoststar’s quality guarantee (SLA).
- Premium support
Our premium support form is there for your urgent enquiries or problems outside our normal support hours (Monday to Friday/Saturday1 from 9.00 a.m. – 12.00 p.m. and from 1.30 p.m. – 5.00 p.m.) and on Sundays or public holidays. After receiving your message, our on-call staff will contact you as quickly as possible.
- Online support area
Extensive online support area
We provide you with a comprehensive support area. Thanks to countless guides (including screen shots), you can manage your systems with ease. The support area is kept continually up-to-date and new topics are always being added.
- Download Centre
Download Centre with free programs
Our Software Archive contains pre-configured scripts, software and links to various topics on: browsers, FTP programs, email programs and website tools.
- Support links
Lots of interesting links to websites, forums and tutorials on programming and scripting languages such as: HTML, CSS, PHP, Perl-CGI etc. can be found here.
- Remote supporton requeston requeston request
Remote support on demand
We provide the option of resolving system issues remotely. Contact our technical support here.
Quick help with no confusion!
- «Getting Started» manual
«First Steps» manual as a PDF download
We provide the «First Steps» manual (available as a PDF) to make configuring your hosting package easier for you. It guides you through the most important setup levels step by step. In just a short time your system is ready for use and you can take your website live.
- Daily data backup
- Server monitoring24/724/724/7
Around-the-clock server monitoring
The entire Hoststar server farm is monitored around the clock by the latest monitoring technologies.
Even the smallest error messages are forwarded to our on-call service 24/7 and can be immediately analysed and rectified.
- Backup feature
Hosting with backup feature
You can use Hoststar’s backup administration tool to configure your own backups of your data to one of Hoststar’s backup servers or to an FTP server of your choice.
Create, save and restore a backup with the click of a mouse.
- Availability99.9 percent99.9 percent99.9 percent
Guaranteed availability (server uptime)
For our servers, we guarantee an annual average availability of 99.9%.
The entire server infrastructure is monitored around the clock every day of the year. On top of that, the server hardware is equipped with components that are 100% redundantly installed and monitored over three backbones every minute of the day.
Our infrastructure offers you above-average high availability!
- Redundant internet connection
Redundant internet connection
Your powerful connections. Our computer centres are equipped with multiple redundant network systems. Multiple connections to the most important nodes offer almost 100% security against network outages. All of our network technologies are based on JUNIPER hardware.
- Latest server hardware (Dell)
Server hardware from Dell
As an Austrian web hosting provider, we place as high a value on trouble-free operations as we do on high quality. We invest and reinvest in redundant and highly reliable systems.
We use hardware from Dell for our web servers, which provide better stability and performance thanks to their high-quality components.
Hoststar’s web platforms are run in computer centers that are among the most powerful and secure in the business. Your website’s data is stored on the latest server systems from Dell that are redundantly designed from the storage unite (SSD with Raid 5 and NVMe with Raid 10) and energy supply to the network connections.
The entire server farm is protected by cutting-edge firewall technology. And Hoststar’s Network Operating Centre monitors the whole server farm using the latest monitoring systems, 24/7, 365 days a year. Even the smallest error messages are caught and reported around the clock.
- DDoS protection
With a DDoS attack (Distributed Denial of Service) an attacker attempts to overload the bandwidth or resources of a server with many simultaneous requests. The results are high load times of your website or in the worst case a total failure. Our DDoS protection is permanently active for all our webhosting customers since middle 2016. If an attack is detected, the protection switches on dynamically within a few seconds and filters the attack.
- SSL certificates
Service – SSL
In the age of e-commerce, the issue of internet security is becoming ever more important. Sensitive data like credit card numbers, passwords and addresses should always be transmitted in encrypted form on the Internet.
To enable encrypted communication, you need an SSL certificate.
- Encryption of confidential data during online transactions
- SSL certificates contain information about the certificate’s owner.
- The certificate authority checks the identity of the certificate owner.
ModSecurity: Open Source Web Application Firewall
ModSecurity, often called "ModSec", is a firewall for web applications. ModSecurity protects your websites from attacks and manipulations. However, sometimes a desired website function is blocked. In this case you have the possibility to deactivate the corresponding ModSec rule.
- Move – website transfer serviceoptionaloptionaloptional
Service – Move
Your Move team is ready. Move by Hoststar – the easiest way to transfer your website and domains to Hoststar.
Our expert team makes sure your move is smooth and seamless, with no downtime.
Kick back and chill out. We’ve got it covered.
- Immediate hosting activation
Quick activation (working days)
When you order a hosting package or a vServer from us, we activate your package as quickly as we can after receiving your payment and checking your data. This can be as soon as a few minutes after placing the order!
Your full satisfaction with our products is our highest priority.
- Click to change products
Click to change to a different package
- Subscription upgrades should be carried out just before the invoice period, as the difference between the smaller and larger packages will be transferred immediately to your order.
- Subscription downgrades should be carried out just before the invoice period, as hosting fees already paid for the larger package cannot be reimbursed.
Your needs change over time. With Hoststar, you can change your subscription to a bigger or smaller package at any time with the click of a mouse.
- No activation fees
No activation fees
Installation and activation of your hosting account is included in our offer. There are no extra charges for this service.
- Service level agreement
SLA (Service Level Agreement)
Hoststar’s quality guarantee (SLA) includes all offers and products. This agreement defines quality standards that Hoststar promises to deliver to you, its customer.
These quality standards include items such as network and server availability, connection capacity, customer support and backup of legal data stored on Hoststar’s infrastructure.
- Pay by credit card
Payment forms & invoicing period
You receive payment information by email after an online order has been placed. You can settle the outstanding invoice using either payment slip by post, e-banking or credit card.
Recurring invoicing occurs annually, always 60 days before the end of the subscription period and is sent by email. So please keep your contact email address up-to-date!
- 30-day money back guarantee
30-day money back guarantee
You have enough time to test our service thoroughly. If in the first 30 days after placing your order you are not happy with Hoststar as your service provider or with your product, you can cancel the subscription within this time and we guarantee that we will fully reimburse you. Simply send us an email at email@example.com.
Quality doesn’t always have to be expensive - Try us and find out for yourself.
Service – Shop
In Shop, Hoststar provides you with an uncomplicated and straightforward online shop tool with which you can set up an online business in no time at all. And it only takes a few clicks to manage your products, customers, special offers, and much more.
Service – Pictures
Images play an important role in the creation of websites, and also print media and newsletters. At Hoststar, you can choose the right picture from over 30 million images. With Hoststar, you benefit in two ways: the enormous selection of images and the discount when buying them!
Service – Software
Countless fully automated and installable programs like forums, content management systems or blogs are available to you as a Hoststar customer. Free of charge. Select your preferred program and install it with a single click.
Quick. Simple. Handy.
Service – Coach
Do you need help with your web projects? Hoststar offers you, our customer, a network of qualified and reviewed partners. This is where you will find the right partner, define your project specifications and contact the specialists or the coach directly.
Service – Mobile
You can even manage your hosting data while on the move using Hoststar apps for iPhone and Android, and mobile-ready websites. From address changes to invoices and PHP settings, Hoststar apps can help!
Service – Monitoring
Continuous server monitoring is very useful and its data can be viewed at any time. You can quickly tell if all services on your servers are functioning properly – in real time!
In My Panel, you can review status messages regarding server availability at any time. The following services are displayed in this area:
HTTP, FTP, POP3, IMAP, SMTP, MySQL, spam filter, DNS, virus scanner and log files.
Service – SEO (search engine optimisation)
To attain a high position in today’s search engine results or even to be found at all, there are a few things you simply have to know. We’ll give you our tips and links.
Service – Statistics
Whether graphically elegant and informative statistics or website analysis tools, with Hoststar it’s all included in your hosting package.
Service – MailPro
MailPro offers you a business email package with a complete groupware solution. With MailPro you are always reachable and you always have access to your data. Whether on a computer, notebook, smartphone or tablet: your data is synchronised in real time so that you are always up-to-date wherever you are.
- Web Appsoptionaloptionaloptional
Service – Web Apps
A multitude of online services makes your working day easier and supports private users. Hoststar offers a specific selection of software, programs and tools that you can use every day, sometimes for free, sometimes for a charge.
- Software & technologies
- Linux server
We run only Linux systems (openSUSE, Ubuntu and CentOS) in the Hoststar server farm. Linux is a stable server environment that can be adapted to particular requirements. Furthermore, the entire Hoststar server farm is protected by cutting-edge firewall technology. We give everything we have to ensure that the software on our servers is always up-to-date.
- Apache 2 web server
PHP is used to create websites with dynamic content such as online shops, content management systems, web applications and much more. Accessing different databases is easy to accomplish with PHP.
We always offer you a selection of the latest PHP versions, which you can specify individually for each directory in your web hosting.
- MySQL 5 database server
MySQL 5 (database server)
MySQL is a server software for creating and querying complex databases. MySQL is most often used in conjunction with the programming language PHP.
In addition to the pre-installed MySQL database, you also have the practical module «phpMyAdmin» at your disposal. This tool helps you create and manage your database content.
Further information: mysql.com
phpMyAdmin – Database administration tool
phpMyAdmin, installed on our servers, is an administration tool that makes managing MySQL databases easy. Using the tool requires no knowledge of SQL, as the databases can be structured via the user interface. The databases are first created in My Panel in your Hosting Control Panel.
Further information: phpmyadmin.net
A cronjob is a task that is automatically executed by the computer in the background at defined intervals. The function is used when data needs to be processed at regular intervals. You can set up your own cronjobs in My Panel (Hosting → Settings → Cronjobs).
Sendmail is a mail-transfer agent, or a computer program that transfers emails from one computer to another. Sendmail is a classic program, the most well-known of its type.
- Mod-rewrite (htaccess)
The rewrite module enables you to automatically redirect calls to a defined web address (URL) – one managed by your web server – to another web address. This means, for example, that web addresses remain valid during a change to the file hierarchy. This features contributes to user-friendliness and makes your website easy to find in search engines.
SSI (Server Side Includes) enables the automatic updating of a website’s content on the web server. You can also use this technology to read variables such as the current time or date.