Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!


+43 (0)720 511 555

(Calls from the Austrian landline 0.25 EUR / minute)


Monday to Friday/Saturday1
9:00 am – 12:00 pm & 1:30 – 5:00 pm

1 Administration: Monday to Friday, technical support: Monday to Saturday


Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email:

Notice periods

Support > Administration > contract, subscription, cancellation

As stipulated in our General Terms and Conditions (see GTCs), the notice period for Hoststar subscriptions is 30 days.

The respective subscription will be deleted from our servers on the date requested by you if we receive your cancellation within the required notice period and once your current annual contract has expired (365 days after the order date).