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Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+43 (0)720 511 555

(Calls from the Austrian landline 0.25 EUR / minute)

 

Monday to Friday/Saturday1
9:00 am – 12:00 pm & 1:30 – 5:00 pm

1 Administration: Monday to Friday, technical support: Monday to Saturday

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To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.at

Change user name

Support > Designer since 11.2019 > Setup

You can change the user name for the «Designer Login» via My Panel. Proceed as follows:

1. Log in

Log in to My Panel (my.hoststar.at).
(Accessing My Panel)

2. Navigate

Click on the menu item «Designer» and then on «Settings».

3. Select Designer

Here you will see the installed designers with the corresponding domain names. Click on the «controller icon» of the desired designer and select «Change user name».

4. Choose user name

A pop-up window opens. Select the user name from the drop-down list and then click on «Save».

5. Save

After successfully saving the user name, a success message is displayed on the overview page.