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Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

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(Calls from the Austrian landline 0.25 EUR / minute)

 

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1 Administration: Monday to Friday, technical support: Monday to Saturday

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To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.at

Remove DesignerX

Support > Designer since 11.2019 > Setup

If you no longer need your website created with the Designer and therefore want to delete all website content, you can have the Designer removed via My Panel. 
Please note that this process cannot be reversed and your website data will be irrevocably deleted!

Follow these instructions to remove the Designer:

1. Log in

Log in to My Panel (my.hoststar.at).
(Accessing My Panel)

2. Navigate

Click on the menu item «Designer» and then on «Settings».

3. Detail view

Click on the «arrow symbol» at the desired designer element. The detail page is displayed. Now click on the button «Remove Designer».

4. Paid Designers

For paid Designer subscriptions you will be asked to define the date when the Designer subscription should be cancelled. You have the choice between per subscription end or immediately.

Then click on «Save».

5. Deletion registered

After successfully saving the deletion request, a success message is displayed on the overview page and the corresponding Designer is marked with a note.

6. Free Designers

A pop-up window opens. You are informed that all data will be irrevocably deleted. If you want to remove the Designer permanently, click on «Save».

7. Deletion registered

After successfully saving the deletion request, a success message is displayed on the overview page and the corresponding Designer is marked with a note.