Contact

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Call
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Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+43 (0)720 511 555
(Calls from the Austrian landline 0.25 EUR / minute)


Administration

Monday to Saturday
9.00 – 12.00 am
1.30 – 5.30 pm
 

Technical Support

Monday to Friday
8:00 am – 5:30 pm

Saturday
9:00 am – 4:00 pm

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Write
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Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.at

 

Update name servers / DNS

Support > Designer > Setup

You can begin to design your website as soon as Designer has been installed for the desired domain as part of your hosting subscription, and once its status is active and the Login button appears.

Please note that before you can make your website accessible over the internet, the Hoststar name servers must be added. If the domain was registered by Hoststar, you can change the name servers as described in our instructions.

If the domain is administered by an external registrar, change the name servers there to the Hoststar name servers. If this is not possible, the DNS records must be changed. Contact our support team, and we’ll be happy to help.