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Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!


+43 (0)720 511 555
(Calls from the Austrian landline 0.25 EUR / minute)


Monday to Saturday
9.00 – 12.00 am
1.30 – 5.30 pm

Technical Support

Monday to Friday
8:00 am – 5:30 pm

9:00 am – 4:00 pm


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To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email:

Manage settings

Support > Designer > Store

You can manage the settings for your store at any time.

After logging into Designer, follow these steps:

1. Navigation

You begin on the home page of Designer's editor and are thus in the Site editor view. Click left on the menu item Store.

2. Settings

Then click on Settings in the navigation at the left. You can customize the following areas:


3. Basic settings

Select the Basic settings submenu item. Here you can make the following adjustments:

  • Store name - clear and simple description of your business
  • Store email address - where customers can contact you late
  • Address, Postal/ZIP code, Country - Postal address of your shop or company
  • Store visibility - choose whether the shop is visible (online) or not (offline) - Note that at least one payment method must be deposited so that you can put the shop online!
  • Use product SKUs - (enable/disable)
  • Low stock warnings - (enable/disable)
  • Default product order - define the order in which your products are displayed in the shop (e.g. newest, title A-Z or Z-A, price ascending or descending)
  • Show therms and conditions page - (enable/disable)
  • Allow order comments - enable or disable a comment field for the customer during the order process
  • Email footer text - This text is added to every email you send to your customers
  • Send store emails from my email address - (enable/disable)

Confirm your entries by clicking on the yellow Save button.

4. Shipping

Select the submenu item Shipping. In this area you can edit existing Shipping costs / options.

By clicking on Add shipping rate you can enter more at any time. Then enter the required data:

  • Shipping rate name - clear designation
  • Country - for which this shipping method can be selected
  • Courier - name of the institution making the delivery
  • Estimated delivery time - depending on shipping method and shipping company
  • Shipping costs - Set Price (To adjust the currency of the shipping costs, select Currency & formats under Settings.)
  • Apply rate based on weight - activate or deactivate and add detailed information as required

Then click on Save (the yellow checkmark symbol in the upper right corner).

5. Payment

Select the submenu item Payment.

Set up the desired payment providers with a click and enter the required information.

  • Bank transfer - Account data for the bank transfer
  • PayPal - Add account link
  • stripe - Add account link
  • 2CHECKOUT - Add account link
  • worldpay - Add account link

6. Tax

Select the submenu item Tax.

Enable tax first (or disable). You can then define whether the prices on your shop page are displayed excluding or including tax.

To define the Default country, you have to activate the country Austria in the lower area and insert the corresponding Tax rate einfügen (Can only be done if you have entered a shipping method for Austria or other countries under Shipping method.).

Then click on the yellow Save button.

7. Currency and formats

Select the submenu item Currency & formats.

Use the drop-down menu to select the standard currency and the weight unit for your shop.

Then click on the yellow Save button.