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Call

Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+43 (0)720 511 555

(Calls from the Austrian landline 0.25 EUR / minute)

 

Monday to Friday/Saturday1
9:00 am – 12:00 pm & 1:30 – 5:00 pm

1 Administration: Monday to Friday, technical support: Monday to Saturday

Write

Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.at

Display hosting server number

Support > Hosting > Introduction

You may sometimes need the server number of your web hosting package, for instance, when setting up your email client. The server number is shown in My Panel:

1. Log in

Log into My Panel (my.hoststar.at).
(Log into My Panel)

2. Navigate

Click the «Hosting» menu item.

3. Selection

The hosting overview appears. Clicking the «arrow» icon of the desired hosting package displays detailed information about your hosting subscription.

4. Server number

Click the «arrow» icon next to the «FTP» column. You will then see various FTP details.

Under «Host name» in the example, you can see «login-145.hoststar.ch». Here the server number is «145».

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