Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!


+43 (0)720 511 555
(Calls from the Austrian landline 0.25 EUR / minute)


Monday to Saturday
9.00 – 12.00 am
1.30 – 5.30 pm

Technical Support

Monday to Friday
8:00 am – 5:30 pm

9:00 am – 4:00 pm


Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email:

Change in contractual partner

Support > Administration > customer data administration

In the event of a new owner or if the responsible person or company changes, we recommend using the Change contractual partner form. This ensures that you always receive a written confirmation when any major changes are made to your account.

You can find a link to a PDF of this form in My Panel under Account → My details → Contact details. Please complete the entire form and sign it. You can send us this form at any time by post, fax or as a scanned email attachment. We will then complete the requested changes for you.

You can also use this form if you would like to transfer a single subscription to a third party.

Please also observe our General Terms & Conditions / section 7.6.