Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!


+43 (0)720 511 555
(Calls from the Austrian landline 0.25 EUR / minute)


Monday to Saturday
9.00 – 12.00 am
1.30 – 5.30 pm

Technical Support

Monday to Friday
8:00 am – 5:30 pm

9:00 am – 4:00 pm


Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email:


Manage customer master data

Support > Administration > customer data administration

Please make sure you keep your customer master data up to date. Email addresses and phone numbers are essential so that we can contact you if there is a problem and need to communicate with you. Please also remember that Hoststar sends invoices by email. Update your user details with a single click in My Panel.

Follow these steps:

1. Log in

Log into My Panel (
(Log into My Panel)

2. Selection

Go to AccountMy details.

3. Make changes

Here you can make the desired changes to your address and phone numbers and save them by clicking the Save button.

You can change your email address at any time in the Email addresses & SMS notification section. Always keep your email address up to date, as Hoststar sends invoices and other important information to this address. Under Optional email address, you can also enter a second email address to ensure you can always be reached if needed (i.e. problems with your default email address). Choose which email address you would like to use to receive our newsletter.

Enter your mobile phone number to receive SMS notifications. Check the Active box to use this service. Click Save to save all changes.