Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!
(Calls from the Austrian landline 0.25 EUR / minute)
Monday to Friday/Saturday1
9:00 am – 12:00 pm & 1:30 – 5:00 pm
1 Administration: Monday to Friday, technical support: Monday to Saturday
To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: firstname.lastname@example.org
Support > Administration > invoicing, payment
In My Panel, you can download a VAT-compliant invoice in PDF format.
Follow these steps:
Log into My Panel (my.hoststar.at).
(Log into My Panel)
To view all invoices, go to «Account» → «Finances». The list includes both your outstanding and paid invoices.
Click the PDF icon next to the desired invoice to view it directly in PDF format.
You have the options «Print» or «Save» for the invoice.