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Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+43 (0)720 511 555
(Calls from the Austrian landline 0.25 EUR / minute)


Administration

Monday to Saturday
9.00 – 12.00 am
1.30 – 5.30 pm
 

Technical Support

Monday to Friday
8:00 am – 5:30 pm

Saturday
9:00 am – 4:00 pm

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To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.at

 

Change domain holder

Support > Domains > Domain administration

When registering a domain with Hoststar, the domain holder details are automatically saved in My Panel during the registration process. After installing the domain on our servers, you can make changes to these details.

For domains that you have registered yourself with a domain registrar, please contact your registrar directly to make changes to the domain holder details.

1. Log in

Log into My Panel (my.hoststar.at).
(Log into My Panel)

2. Navigate

Click the Domain menu item and then Settings.

3. Overview

You now see a list of your domains. These includes both, domains which you have registered with Hoststar and those which you registered with an external registrar.

4. Select domain

Click the controller icon next to the desired domain that has Hoststar listed under Registrar, then select Change domain holder from the context menu.

5. Domain holder information

A pop-up window appears. The domain holder information is displayed here.

6. Make changes

Make changes to the domain holder information.

Click Save to apply your changes.

7. Confirm

After the changes are saved and sent to the domain registrar, a success notification appears on the overview page.

8. Whois information

It can take several minutes before the new Whois information for the domain is displayed.