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Monday to Friday/Saturday1
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1 Administration: Monday to Friday, technical support: Monday to Saturday

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To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.at

Transfer domain to different registrar

Support > Domain > Domain transfer

You can transfer domain names registered via Hoststar to a different registrar.

All outstanding invoices payable to Hoststar must be settled before you can transfer a domain to a new registrar. To switch to the new registrar, you need an auth-ID or «transfer code».

Follow these steps:

1. Log in

Log into My Panel (my.hoststar.at).
(Log into My Panel)

2. Navigate

Click the «Domain» menu item and then «Transfer domain».

3. Overview

Here you will find all your domains with the respective registrar (Hoststar or external).

4. Selection

Click above on the button "To other Registrar" to list all domains, for which a transfer to an other registrar is possible. These are all domains registered by Hoststar.

5. Start the transfer

Click «To different registrar» for the desired domain. Follow the detailed instructions.

6. Auth-ID

We will send you an email with the necessary Auth-ID or «transfer code» that allows you to transfer the domain. The Auth-ID allows you to begin the process of transferring the domain to your new registrar.

7. Important

Please note that we give you a time window of 14 days to complete the transfer. The cancellation then takes place automatically at Hoststar.

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