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Technical Support

Monday to Friday
8:00 am – 5:30 pm

9:00 am – 4:00 pm


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To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email:

Cloud overview

Support > My Panel > Cloud

With Hoststar you get your own free cloud with each hosting and website package.

To use it for your domain, click the Cloud menu item. You will automatically be directed to the Overview page.

1. Activate cloud

In the overview of your subscription or domain, you can activate a cloud.

If you already have an active cloud, it will be displayed here. You can delete the cloud at any time.

2. Manage users

After clicking the User menu item, you can create, change or delete cloud users.

3. Login

Click Login in the menu area and you will be directly logged in to your cloud.

In this area you can manage your cloud and configure settings as you wish. And, of course, you can also use your cloud here.

In the Cloud support area, you will find additional detailed instructions regarding your Hoststar cloud.