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APPLE – Mail (Mac OS X)

Support > Mail > Set up your email software

Once you have set up the email address in My Panel, you can then add the account to Apple Mail on your Mac. Follow these steps:

Automatic configuration

You can configure your email address as an IMAP account in Apple Mail on your Mac.

Open the following page in Safari: Apple – Automatic configuration

Manual configuration

If you have problems with the automatic configuration, follow the instructions below to set up your email address manually.

1. Open settings

Open Apple Mail and go to «Mail» → «Preferences».

2. Add

At the lower left, click the «+» to add a new account.

3. Login details

Full name: Enter your first and last name or company name. (This is entirely up to you.)

Email address: Enter the email address you want to configure.

Password: Enter the password for the email address you set previously in My Panel. If you do not know the password, refer to the instructions for changing your email password.

Click «Continue».

4. Incoming mail server

Description: Enter a description for the incoming mail server as desired.

Server type: Select «POP3» or «IMAP». We recommend using IMAP to access your emails because the emails remain saved on the server. This allows you to read emails from different computers and mobile devices as well. With POP3, the emails are deleted from the server after they are downloaded to your Mac.

Incoming mail server: Enter «login-XX.hoststar.at». (Replace «XX» with the «actual server number for your hosting account».)

User name: The username is the email address you want to configure.

Password: Enter the password you entered in the last step.

Click «Continue».

5. Security for incoming emails

If you want to use «SSL encryption», enable the «Use SSL» option.

Under «Authentication», select «Password».

Click «Continue».

6. Outgoing mail server

Description: Enter a description for the outgoing mail server as desired.

Outgoing mail server: Enter «login-XX.hoststar.at». (Replace «XX» with the «actual server number for your hosting account».)

Use authentication: Authentication must be enabled.

User name: Enter the email address you want to configure.

Password: The password for the email address you set previously in My Panel. If you do not know the password, refer to the instructions for changing your email password.

Click «Continue».

7. Information about the outgoing mail server

If you want to use «SSL encryption», enable the «Use SSL» option.

Under «Authentication», select «Password».

Click «Continue».

8. Check

Check your settings and then click «Create».

You have now finished setting up your email account.

9. Edit SMTP server list

If you are having difficulties sending emails with the account you have set up, check the SMTP settings.

Select «SMTP server» from the drop-down list. Then click «Edit SMTP server list...».

10. Check and change the SMTP settings

Select the SMTP server you have configured. The following SMTP settings are displayed:

Description: Enter a description for the account as desired.

Outgoing mail server: Enter «login-XX.hoststar.at». (Replace «XX» with the «actual server number for your hosting account».)

Next, click the «Advanced» tab.

11. Advanced settings

Check the settings for the selected SMTP server.

Select «Use custom port» and enter «587» for the SMTP port. If you have enabled SSL for the outgoing mail server, change the port to «465».

Depending on the port and SMTP server name that have been entered, enable or disable the «Use SSL» option.

Under «Authentication», select «Password», or you will not be able to send emails.

Check whether the username and password for your email address are entered correctly:

User name: Enter the email address you want to configure.

Password: The password for the email address you set previously in My Panel. If you do not know the password, refer to the instructions for changing your email password.

Then click «OK» to save the settings and return to the «Accounts» overview.

12. Mailbox Behaviours

Click «Mailbox Behaviours» to make any desired changes.

For example, you can choose whether to save «Drafts», «Sent messages», spam messages («Junk») and deleted messages («Trash») on the server.

13. Advanced

Here you can configure advanced IMAP or POP3 settings.

IMAP: If you enter «INBOX» in the «IMAP Path Prefix» box, Apple Mail will not recognize the folder in the mailbox correctly.

For POP3: Select whether to delete emails from the server after they have been downloaded, and after what period.

The port for the incoming mail server varies depending on the protocol you have selected (POP3 or IMAP) and whether SSL is enabled. Depending on the configuration, select the following port:

  • IMAP without SSL: 143
  • IMAP with SSL: 993
  • POP3 without SSL: 110
  • POP3 with SSL: 995

Under «Authentication» you must select «Password» so that Apple Mail can retrieve emails.

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