Contact

Call

Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+43 (0)720 511 555

(Calls from the Austrian landline 0.25 EUR / minute)

 

Monday to Friday/Saturday1
9:00 am – 12:00 pm & 1:30 – 5:00 pm

1 Administration: Monday to Friday, technical support: Monday to Saturday

Write

Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.at

Remote support tool

Support > Tips & tricks > Software directory

You can grant our support staff access to your desktop via Netviewer. This takes place in a fully secure environment and only lasts for the amount of time permitted by you.

  • Netviewer (Windows)
    SHA-256 checksum:     5083f64eca1fa48118d3dc17c27792ceee33fc699487823d7768756e54e7cf42
    nv_support_teilnehmer_kunde_de.exe
  • Netviewer (Mac OS)
    SHA-256 checksum:     e7787d57f5669c194c133642df8babb0ce5846b59d44b9cfa9eaec0110c63ea7
    nv_support_teilnehmer_kunde_de_mac.dmg
  • Netviewer (from Mac OS X Lion)
    SHA-256 checksum:     e7787d57f5669c194c133642df8babb0ce5846b59d44b9cfa9eaec0110c63ea7
    nv_support_teilnehmer_kunde_de_mac_511.dmg
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