As soon as your shop has received orders, you can manage them.
After logging into Designer, follow these steps:
As soon as your shop has received orders, you can manage them.
After logging into Designer, follow these steps:
You will automatically be directed to the order overview page «All orders». Here you can manage all orders of your shop or view the details or send an e-mail directly to the customer.
Click on «Awaiting payment» in the top menu bar. All orders with the status «Awaiting payment» are displayed here.
By clicking on the 3-point symbol a menu opens in which the following settings are available:
All status changes cannot be undone.
Your customer will be informed via e-mail each time the order status is changed.
Click on «Paid» in the top menu bar. All orders with the status «Paid» are displayed here.
By clicking on the 3-point symbol a menu opens in which the following settings are available:
All status changes cannot be undone.
Your customer will be informed via e-mail each time the order status is changed.
Click on «In progress» in the top menu bar. All orders with the status «In progress» are displayed here.
By clicking on the 3-point symbol a menu opens in which the following settings are available:
All status changes cannot be undone.
Your customer will be informed via e-mail each time the order status is changed.
Click on «Cancelled» in the upper menu bar. All orders with the status «Cancelled» are displayed here.
The order was canceled. This order is displayed here under the «Cancelled» and under «All orders».
All status changes cannot be reversed, that is, invoices that have been reversed once are stored irrevocably. The customer must therefore place a new order if required.
The detailed information will be displayed immediately.
In the Customer details section of the detailed view of the order you will find an «Icon» next to the customer's e-mail address. By clicking on this icon, a new e-mail with the «Subject: Your order: "Order number"» opens automatically.