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Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

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To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.at

 

WINDOWS – Windows Phone 7/8/8.1

Support > Mail > Set up your email software

Once you have set up the email address in My Panel, you can then add the account to your Windows Phone. Follow these steps:

1. Open the software

On your Windows Phone, open the Settings app and then click email + accounts.

2. Add

Select add an account to set up a new email account.

3. Account type

Select other account for the account type.

4. Login details

Enter your login details here and then click sign in.

Email address: Enter the email address you want to configure. If you are unsure whether the address has already been set up on the server, refer to the guide on setting up an email address in My Panel.

Password: The password for the email address you set previously in My Panel. If you do not know the password, refer to the instructions for changing your email password.

5. Confirm

Then click Repeat.

6. Advanced settings

You will now see the advanced setup button. Click this button to open the next configuration page.

7. Advanced setup

Now click Internet email. The advanced configuration options are displayed.

8. Server details

Account name: Enter a name for the email account.

Your name: Enter your first and last name.

Incoming server: Enter lx#.hoststar.hosting. (The first letter of the server name is a small L like Linux. Replace # with the effective server number of your hosting.).

Account type: Select POP3 or IMAP4. We recommend using IMAP to access your emails because the emails remain saved on the server. This allows you to read emails from different computers and mobile devices as well. With POP3, the emails are deleted from the server after they are downloaded to your computer.

User name: Enter the email address you want to configure.

Password: The password for the email address you set previously in My Panel. If you do not know the password, refer to the instructions for changing your email password.

Outgoing server: Enter the same details as for the incoming mail server.

Make sure to enable the options Outgoing server requires authentication and Use the same user name and password for sending email.

Enable the options Require SSL for incoming email and Require SSL for outgoing email only if you have entered the correct email server for the incoming and outgoing mail servers.

9. Finish

Click sign in to test the settings, save the email account and complete the setup.