Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!


+43 (0)720 511 555
(Calls from the Austrian landline 0.25 EUR / minute)


Monday to Saturday
9.00 – 12.00 am
1.30 – 5.30 pm

Technical Support

Monday to Friday
8:00 am – 5:30 pm

9:00 am – 4:00 pm


Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email:


Order vServer

Support > vServer > Configuration

To easily order a new vServer, visit our website and click on Server. Click Order now in the price box for the desired subscription. Then follow these steps:

1. Order vServer from the website

In the first step you will be asked to enter a valid domain.
This domain is used for registration and identification purposes.

Under host name you can either enter the domain or a subdomain (e.g. again.

Select the operating system you want to install on the vServer. You will have the option to select a different operating system again later.

Then click Next.

Select your subscription

Select the desired vServer package: VirtualEntry, VirtualBiz or VirtualPlus.

Then click Next.

Enter customer data

Now select whether you are already a Hoststar customer.

If you are a new customer, enter your personal details.

Read the information about Hoststar’s data protection policy.

Then click Next.

Existing Hoststar customers

If you are already a Hoststar customer, enter the main order number for your Designer, Hosting, Reseller or Domain subscription along with the email address associated with the subscription. Your personal details will then be filled in automatically.

Then click Next.

Overview of your order

You will now see a summary of your vServer order.

Once you have read, understood and agreed to Hoststar’s General Terms and Conditions, you can click Submit order.

You can subscribe to the Hoststar newsletter if you like.

2. Receive login details and additional information

You will then receive an invoice for the vServer subscription by email.

After receiving payment, we will send you an email with the following information:

  • My Panel login details
  • vServer Panel login details
  • Login details for root access to the vServer