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Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

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To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.at

General information

Support > Designer since 11.2019 > Images

Below you will find the most important key data for image management in Designer:

 

Size

The maximum size of an image file is limited to 10 MB.

Videos can be inserted with a service such as YouTube or Vimeo and with the corresponding «content widget» on the desired page.

 

Type

The following image and file types are supported by Designer and can be uploaded and managed accordingly:

  • JPG/JPEG
  • PNG
  • GIF
  • PDF
 

Number of images

The number of images has actually no fixed upper limit. Tested were up to 100 images and are safely supported up to 300.

 

Dimensions

The designer specifies both minimum and maximum dimensions for image files:

  • Minimum dimensions: 10 x 10 pixels
  • Maximum dimensions: no maximum size, simply not larger than 10MB
 

Slideshow

For slideshows on your designer website, a maximum of 10 images per slideshow is supported and 3 slideshows per website are recommended. Should problems occur when exceeding these recommendations, such as long loading times etc., no support can be provided from our side.

 

Galleries

For image galleries we recommend a maximum of 75 small images ( up to 10KB per image) or 20 large images (up to 9MB per image) per image gallery and no more than 2 such galleries per website.

Should problems occur when exceeding these recommendations, no support can be provided from our side.