Contact

hs-icon-callcenter
Call
hs-icon-callcenter

Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+43 (0)720 511 555
(Calls from the Austrian landline 0.25 EUR / minute)


Administration

Monday to Saturday
9.00 – 12.00 am
1.30 – 5.30 pm
 

Technical Support

Monday to Friday
8:00 am – 5:30 pm

Saturday
9:00 am – 4:00 pm

hs-icon-doc-write
Write
hs-icon-doc-write

Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.at

 

Install Designer

Support > Designer > Setup

If you want to use Designer, follow these steps:

1. Log in

Log into My Panel (my.hoststar.at).
(Log into My Panel)

2. Navigate

Click the Designer menu item and then Overview.

3. Product video

You can begin by watching our product video about Designer.

4. Start installation

There are two ways to add a Designer subscription. Either click on Add Designer in the menu on the left or on the button underneath the video Add Designer.

Both ways lead you into the Designer ordering process.

4.1. Selection

The first step to add a designer is to choose the subscription. If you have more than one hosting subscription, you can make your selection here by clicking on the arrow symbol. Then click on Next.

4.2. Domain

Select the desired domain name. You can choose a subdomain or leave the field blank.

Otherwise, select I want to activate the designer on this domain and then click Next.

4.3. Trial Version

If you have used a Designer trial version of the Designer and want to adopt the data already created in it, enter the activation code that you received from us by e-mail when the trial version was launched.

Otherwise, activate the NO box and then click on Next.

4.4. Subscription

The subscription selection overview appears. The Designer subscription corresponding to your hosting subscription is already selected.

You need more or less performance than your Designer subscription offers, so you can choose another Designer subscription for a fee. Then click on Order DesignerEntry, for example.

4.5. Completion

The final overview shows you the successful order of your designer.

You will immediately receive an e-mail with the payment information for your Designer subscription.

5. Order received

The designer subscriptions ordered are now listed on the overview under Installed Designer.

The paid subscriptions are displayed with a note in the status. After receipt of payment the Login button is visible here.

From this point, you can now begin designing your website. If you want to make your website accessible over the Internet, you must make sure that you have specified Hoststar’s name servers and activate the domain for access over the internet (activate Designer).