Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!


+43 (0)720 511 555
(Calls from the Austrian landline 0.25 EUR / minute)


Monday to Saturday
9.00 – 12.00 am
1.30 – 5.30 pm

Technical Support

Monday to Friday
8:00 am – 5:30 pm

9:00 am – 4:00 pm


Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email:

Change/remove subdomain

Support > Domains > Subdomains

1. Log in

Log into My Panel (
(Log into My Panel)

2. Navigate

Click the Domain menu item and then Settings.

3. Overview

You now see a list of your domains. These includes both, domains which you have registered with Hoststar and those which you registered with an external registrar.

4. Select domain

Click the arrow icon to expand the view of the desired domain for which you want to edit/remove a subdomain.

5. Open details

To view the subdomains of the selected domain, click on the Subdomains button.

A list of existing subdomains is shown here.

6. Edit subdomain

Click the pencil icon next to the desired subdomain to make changes.

A pop-up appears. Enter a local directory or external URL under Select the desired forwarding method.

If an SSL certificate has been installed for this subdomain or the associated domain, click here for more information.

7. Remove subdomain

Click the X next to the desired subdomain to remove the subdomain.

A pop-up window appears. Now click Remove to permanently remove the subdomain.