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1 Administration: Monday to Friday, technical support: Monday to Saturday
To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: firstname.lastname@example.org
Support > Mail > Set up your email software
Here you can automatically add your e-mail address as an IMAP account on your iPhone, iPad or Mac or delete a corresponding profile. Proceed as follows:
Open the browser on your iPhone and enter the following URL: support.hoststar.at/mail.
Click on the blue «Open» button at the bottem right.
The «Mail» support area of Hoststar opens immediately. Select the «Set up your email software».
The sub-area opens. Now click on «APPLE – Automatic configuration».
Now enter the desired e-mail address to be configured. Then click on the «Configure» button.
A popup with a warning message opens. Click on «Allow», otherwise your e-mail will not be configured.
The desired e-mail address will be displayed. Now click on «Install» in the upper right corner.
You will now be asked to enter the «unlock code» for your iPhone, if you have one.
The next step will be displayed. Click «Next» here.
The next step will be displayed. Click «Install» here.
Confirm that you want to sign or install the profile by clicking on «Install».
Now enter the «Password» for your e-mail account and click on «Next».
The installation is almost finished. The profile will be displayed. Now click on «Done» to complete the «automatic installation».
Once the installation is complete, you will automatically be redirected to the browser and the last page opened in it. The e-mail profile is created and available now.
If you would like to delete this e-mail address, this profile, please proceed as follows:
On your iPhone, under «Settings», select the «General» category.
Now click on the «Profile» area.
Now click on the «Profile», here e.g. «email@example.com».
The profile opens and the detailed information is displayed. To delete this profile, click on «Remove profile».
This is the last step. Here you confirm the irrevocable deletion of all data for this e-mail profile. This cannot be reversed.
If you are absolutely sure that you want to delete this profile, click on «Remove».