You can configure spam filter settings individually for each email account in My Panel. The spam filter settings apply to all email addresses belonging to the respective email account.
To customize the spam filter settings for a specific email account, follow these steps:
Click on «Mail» in the navigation and then «Spam filter».
Select the subscription with the spam filters settings you want to change.
Click the arrow icon next to the desired email address.
You will now see the detail view for the selected email address along with several buttons.
Click «Edit».
Move the «Filter level» slider to set the strength (1–20 points) of the spam filter for incoming emails. A low value (strong filter level) will filter more emails while at the same time increasing the risk that regular emails will be incorrectly classified as spam. We do not recommend setting this value below «4».
Under «Response per spam classification», select how you would like emails that are classified as spam to be treated:
You can block individual email addresses or all email addresses of a domain or exclude them from the spam filter under «Configuring whitelists and blacklists». More information on whitelists and blacklists can be found here.
More information on resetting the spam filter settings can be found here.
