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Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

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To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.at

 

Blacklist (always block certain senders)

Support > Mail > Spam filter – Setup

If you periodically receive spam or other undesired mails from a certain sender or domain, you can add the sender to your blacklist. Emails from senders on the blacklist will always be categorized as spam, even if the emails would otherwise have passed the spam check.

To manage the blacklist, follow these steps:

Open My Panel

In the spam filter configuration, select the desired email address and select Configuring whitelists and blacklists.

Enter the email address or domain in the text field under Blacklist if you would like the spam filter to categorize all emails from this address/sender as spam.

You can enter a specific email address (e.g. sender@domain.ending) or *@domain.ending to block the entire domain.

Click Add to confirm your entry.