Contact

Call

Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+43 (0)720 511 555

(Calls from the Austrian landline 0.25 EUR / minute)

 

Monday to Friday/Saturday1
9:00 am – 12:00 pm & 1:30 – 5:00 pm

1 Administration: Monday to Friday, technical support: Monday to Saturday

Write

Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.at

Subscription management

Support > Administration > contract, subscription, cancellation

You can make administrative changes to your subscriptions with a simple click of the mouse. Follow these steps:

1. Log in

Log into My Panel (my.hoststar.at).
(Log into My Panel)

2. Overview

Go to «Account» → «Subscriptions» to see a complete list of your subscriptions.

3. Selection

Click the drop-down arrow next to the desired subscription.

4. Display

The details view for the desired subscription is displayed.

5. Button

Below these details, you will see the «Change subscription» button for changing your subscription and the «Cancel subscription» button for cancelling your subscription.

6. Miscellaneous

For outstanding and/or paid invoices, go to «Account» → «Finances».

7. Finish

To complete the other detailed steps, click on the appropriate links above.

To make technical changes, go to the Hoststar support page, select the appropriate product and follow the instructions there.

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