Contact

Call

Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+43 (0)720 511 555

(Calls from the Austrian landline 0.25 EUR / minute)

 

Monday to Friday/Saturday1
9:00 am – 12:00 pm & 1:30 – 5:00 pm

1 Administration: Monday to Friday, technical support: Monday to Saturday

Write

Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.at

FTP administration

Support > My Panel > Hosting

«Hosting» comprises the following sub-pages: «Overview», «Settings», «Databases», «FTP», «Backup», «Statistics», «Monitoring» and «Software».

Under «FTP» you can manage all FTP settings for your hosting account. You can create and manage FTP users and access the data of your hosting account with Web FTP. We'd be happy to recommend a few FTP clients to you.

1. FTP users

Overview of all FTP users. You can make the following changes here:

2. FTP software

We'd be happy to recommend a few FTP clients to you. See the following instructions for more information:

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