Contact

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Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+43 (0)720 511 555
(Calls from the Austrian landline 0.25 EUR / minute)


Administration

Monday to Saturday
9.00 – 12.00 am
1.30 – 5.30 pm
 

Technical Support

Monday to Friday
8:00 am – 5:30 pm

Saturday
9:00 am – 4:00 pm

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To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.at

Backup administration

Support > My Panel > Hosting

Hosting comprises the following sub-pages: Overview, Settings, Databases, FTP, Backup, Statistics, Monitoring and Software.

Under Backup, you can manage your backups and create new ones.

1. Backup overview

This area displays any backups you have created. You can also create new backups. The following detailed instructions may be helpful: