Website comparison

All website products at a glance. Select the perfect package for your needs

StarMini
045
instead of EUR 1.80 per month
StarEntry
195
instead of EUR 7.90 per month
StarBiz
245
instead of EUR 9.90 per month
StarPlus
495
instead of EUR 19.90 per month
Hosting
Web storage space
100 GB SSD
200 GB SSD
250 GB NVMe

Web storage

Web storage is for your HTML files, images, scripts, and databases, which you need for your websites and emails. The data is saved on high-speed SSD disks with StarEntry and StarBiz and superfast NVMe disks with StarPlus. The following amounts of web storage are available in the hosting packages:

StarEntry: 100 GB SSD     •     StarBiz: 200 GB SSD      •     StarPlus: 250 GB NVMe

Cloud storage space
100 GB SSD
250 GB SSD
500 GB SSD

Cloud storage

For each hosting subscription you order from Hoststar, we’ll give you Cloud storage at no extra cost. Use it to have your data, music, videos, and pictures available to you at any time and from any place and to share them. Depending on your subscription, you can create up to 10 additional users in your cloud, each with 10 GB of additional storage space. Share the data with your friends, family, and business partners.

StarEntry: 100 GB SSD     •     StarBiz: 250 GB SSD     •     StarPlus: 500 GB SSD

Additional Cloud users
2 x 10 GB SSD
5 x 10 GB SSD
10 x 10 GB SSD

Additional Cloud users

Depending on your subscription, create up to 10 additional users for your cloud, each with an additional 10GB of personal storage space. Share the data with your friends, family, and business partners.

StarEntry: 2 x 10 GB SSD     •     StarBiz: 5 x 10 GB SSD     •     StarPlus: 10 x 10 GB SSD

MySQL databases
unlimited
unlimited
unlimited

Number of MySQL databases

With our hosting packages, you can create unlimited MySQL databases.

Database users
50
150
300

Number of database users

With our hosting services, you can create the following number of database users:

StarEntry: 50 database users    •     StarBiz: 150 database users     •     StarPlus: 300 database users

Simultaneous MySQL connections
10
25
50

Simultaneous MySQL connections

For each database user, there is a limit of 10, 25, or 50 concurrent MySQL connections depending on the subscription. This limit ensures that each customer has enough MySQL server power so that the websites can achieve the best performance.

External MySQL access

External access to databases possible

With external access, you can access your database from your computer at home. This option can be activated in My Panel.

Free domain included

Get your free domain for the first year included in our hosting price

Our hosting plans include a free domain for the first year. In the second year, you will receive the standard renewal fee and can decide whether to continue registering your domain or change or cancel it. You can choose from one of the following promising new domain extensions!

.online     •     .site     •     .website     •     .space     •     .tech     •     .store

Additional domains
1
unlimited
unlimited
unlimited

Additional domains

With our hosting offers, you can activate an unlimited number of domains.

Websites
10
50
150

Websites

Create up to 150 individual websites with any domain name in a single hosting package.

StarEntry: 10 websites     •     StarBiz: 50 websites     •     StarPlus: 150 websites

GDPR compliant

GDPR compliant

As an Austrian web hosting provider, Hoststar runs all services in accordance with the GDPR. For the correct implementation of the GDPR, customers can enter into an agreement for data processing with us.

SFTP & Web FTP

FTP access

You can copy and download data from your website using file transfer protocol (FTP) anytime. For this, you can use Hoststar’s Web FTP. It enables you to transfer FTP in your browser or use a free FTP program like FileZilla or Cyberduck. You can also use SFTP (SSH File Transfer Protocol) for encrypted FTP connections. SFTP builds an SSH tunnel through the FTP connection, which encrypts data transfer to and from the server. In addition to the commands entered, the data channel is also encrypted. This implies that both access and data are transmitted in encrypted form. Our servers support SFTP by default.

FTP users
unlimited
unlimited
unlimited

Unlimited FTP users

You may add and manage an unlimited number of FTP users. Directory permissions can be set individually for each FTP user.

SSH access

SSH access

You can establish a secure connection to the hosting web server with SSH and execute various commands via command line to manage your hosting. Managing a web hosting via SSH is only recommended for experienced users.

Traffic
unlimited
unlimited
unlimited
unlimited

Unlimited traffic

Our packages are available to you without any traffic restrictions.
In addition to website requests, unrestricted data transfer includes FTP transfers and email data. 
However, websites with download portals or streaming services are not permitted. See our GTCs.

Internet connection
1 GB/s
1 GB/s
1 GB/s
10 GB/s

Internet connection

StarEntry and StarBiz are connected to the Internet at 1 GB/s and StarPlus at 10 GB/s. We recommend our StarPlus package for larger systems and cloud solutions to achieve significantly faster upload and download rates.

My Panel

Service – My Panel

With its comprehensive and intuitive user interface, My Panel provides a complete overview of all your systems with just one login. All products, email and domain administration, invoices, and referral rewards can be conveniently and quickly managed here.

More information about My Panel

Individual PHP settings

Individual PHP settings

You can set the desired PHP version for each web hosting directory. The latest PHP versions are available to you. In addition, you can manage various other PHP settings, for example, the following parameters:

  • max_execution_time
  • memory_limit
  • error_reporting
PHP memory limit
512 MB
1024 MB
2048 MB

PHP memory limit

PHP allows using a default amount of memory for processing a website. Sometimes a website needs more than the default amount of memory. If this is the case, you can increase the amount to fit the needs of your website. The maximum amount of PHP memory has to be limited to provide you and other customers with a stable web service.

Editable error pages

Editable error pages

Error pages are messages generated by the server and displayed when a non-existing URL is requested, or a dead link is clicked. You can redesign these pages as you see fit.

Protected directories

Password-protected directories

If you want specific website directories to be inaccessible to the public, you can protect them with a password.

Full log file access

Full log file access

Log files record access and error messages from the various services running on the web server.
The statistics server uses the log files to create statistical analyses. In addition to the comprehensive statistics provided by Hoststar, you can install your own statistics server anytime, as you have unrestricted access to your log files.

HoststarVPN

Hoststar VPN

A VPN (virtual private network) is an encrypted tunnel between your computer/mobile and the Internet and is used to anonymize your data and Internet activities. The secured connections of a VPN are effective for protection against hackers and also ward off snooping software from public Wi-Fi networks, for example. Content blockers can be bypassed to give you unrestricted access to your favorite content from anywhere.

The intelligent design of Hoststar VPN's networks also makes them faster on the Internet!

Designer
Designer included

Create your website with Designer

With Hoststar’s Designer, you can create impressive websites in just three steps. Choose and adapt a Design template, add your desired content, then publish with the push of a button.

Web design for anyone!

Designer storage space
1 GB
5 GB
10 GB
25 GB

Designer storage

Storage space denotes the amount of hard disk space allocated for your website that you create using Designer. Depending on the hosting package chosen, the following storage amounts are available to you:

StarEntry: 5 GB     •     StarBiz: 10 GB     •     StarPlus: 25 GB

Customisable pages
3
30
75
unlimited

Number of configurable pages

You can use Designer to produce a number of pages for your website, depending on the hosting package:

StarEntry: 30 pages     •     StarBiz: 75 pages     •     StarPlus: pages unlimited

Multilingualism
1 language
up to 5 languages
up to 10 languages
StarPlus: unlimited

Multilingualism

Create a multilingual website and offer multiple languages for your site visitors.

StarEntry: up to 5 languages     •     StarBiz: up to 10 languages     •     StarPlus: unlimited

Drag & drop editing

Design by drag & drop

You can use drag & drop to position the desired elements in your template quickly, then individually adjust their size, design, and content. Designing your website requires no prior programming knowledge and can be done with just your mouse.

Integrate images, files & videos
Images and files
Images, files, and videos
Images, files, and videos
Images, files, and videos

Embed images, files, YouTube videos and SoundCloud audio files

Upload your images and position them where you want them. Designing your website couldn’t be easier. With the Designer, all files (e.g., PDF or zip) can be linked to your website via the Dropbox module. Upload the file and create the desired link. Embedding YouTube videos is just as easy. Position the YouTube place-holder where you want it, add the link to the video, and the video can be played on your website. Use the same function to embed SoundCloud audio files as well.

Social media linking

Social media integration

Many social media networks (Facebook, LinkedIn & Twitter) have been pre-programmed as place-holder buttons. You position a placeholder where you want it on your website, and your social media account is linked to your website!

Google Maps integration

Google Maps integration

Use Google Maps for directions to your company or address using the location marker. You can also add Google Maps with a simple drag & drop!

Form designer

Design forms

Thanks to the Designer, creating forms is easy. Position the form placeholder and specify the email address to send the form data.

Embed HTML code

Embed HTML code

The Embed” widget makes HTML easy to embed in every web page. This means individual website changes can be quickly implemented with the requisite programming knowledge.

Blog module

Blog module

Use the blog module in Designer to embed a blog quickly and easily in the desired position on your website.

SEO options

SEO options

Hoststar’s Designer program offers helpful features for optimizing your website for search engines. The designer makes setting up page titles, descriptions, and keywords easy.

Google Analytics

Google Analytics included

Google Analytics is included in Designer. Use this analysis tool for your website.
Please note that, depending on the country from which you operate your website, you may have to adapt your general terms and conditions and data protection statement, as Google Analytics uses IP-based personal data for its comprehensive reporting functions.

Mobile-ready (HTML 5)

Mobile-ready (HTML 5)

Every Design template is ready for PCs, tablets, and smartphones and is automatically adjusted to the most suitable screen resolution. It doesn’t matter which design you choose; it will work perfectly on every device.

Powerful online image editor

Sophisticated online image editor

Do you need to improve your picture? No problem: Hoststar’s Designer is a fully integrated and intuitive program for editing images. Perfect your pictures on our website with no need for prior technical expertise.

Stock photo credits
5
5
10
20

Large image database

Create your own visual world from millions of images. The comprehensive image database lets you easily find the subject you are looking for.

StarEntry: 5 Credits     •     StarBiz: 10 Credits     •     StarPlus: 20 Credits

E-commerce module
25 products
unlimited number of products

E-Commerce module

With the E-Commerce module, you can quickly and easily expand your Designer website to include an online shop. You can add up to 25 items with StarBiz and an unlimited amount with StarPlus.

Payment options for online shops
5+
5+

Payment options for online shops

Offer the customers of your online shop a variety of payment methods such as PayPal, stripe, 2CHECKOUT, and more.

WordPress
Number of WordPress installations
5
10
30

Number of wordpress installations

You can manage a limited number of WordPress sites via our WordPress Toolkit in My Panel. However, if you want to set up more WordPress sites, you can do it through our Software Center or with a manual installation.

Free Premium Templates

Free Premium Templates

As a Hoststar customer, you will benefit from an exclusive collection of free premium templates that will make your WordPress site look unique.

Automatic backup for updates
8
8
8

Automatic Backup for Updates

When you update your WordPress site using our WordPress Toolkit in My Panel, a backup of your site is automatically created before the update. In case of failed updates, you can revert to the previous state with just a few clicks.

Domains
Domain Manager
included
included
included
included

Domain Manager (administration)

Your hosting subscription can house more than one domain. With domain administration, you have an overview of your domains and can register, redirect or change other domain names.

Available domain extensions
400+
400+
400+
400+

Domain extensions that can be registered (TLD)

Be visible with your domain on the World-Wide Web!
It just takes one click to check over 400 international, top-level domains (domain extensions) with your preferred domain names and to register the domain you want.

More information on this topic is at our domain site

Hoststar TLD list

Hoststar’s TLD list

Your domain name is comparable to your home address: a unique address with which you can be identified on the Internet.
You can find a list of all international domain extensions that you can register independently here:
Hoststar’s TLD list

Domain activation
free
free
free
free

Free domain activation

Activation of registered domains is included in our offer. There are no extra charges for this service.

Domain forwarding

Domain forwarding

Use domain forwarding (URL forward) to forward a domain (e.g. «yourDomain.at») to another internet address (e.g. «yourDomain.com»).

Subdomains
unlimited
unlimited
unlimited

Subdomains – as many as you want

You can add an unlimited number of subdomains to your domain. A subdomain is attached to the domain name and points to a subdirectory on your disk space. You can therefore create several subsections per domain (departments, people, etc.).

Example:
customers.yourDomain.com
staff.yourDomain.com

And: your domain can be reached both with and without the www prefix:
yourDomain.com
www.yourDomain.com

Many visitors will therefore be able to find your website more efficiently, and even search engines honor this function.

Name server administration

Name-server administration

Managing your domain’s name server is easy, thanks to Hoststar’s intuitive Domain Manager. Decide whether your domain should point to your Hoststar server or your own.

DNS administration

DNS administration

You can edit your DNS zones/records (A-, CNAME-, MX- etc.) anytime. This area is where you set up the URL and email redirects you want.

Domain transfer

Free domain change and de-registration.

We’d happily take over the domain if you wish (name server change). With us, a change of hosting provider entails only the smallest amount of effort on your part. And your domain stays fully functional during the shift to the new server.

My Panel
Account – administration

Account – User-data administration

This is where you can view and update your contact data, manage additional users, see all subscriptions at a glance, and change or cancel the service if necessary. View all financial transactions (invoices, commissions, etc.), become a referral partner, and manage your referrals. This is your comprehensive account area in My Panel.

Hosting – administration

Hosting – Administration

Manage your hosting quickly and simply in our feature-rich hosting panel. You can independently set up, manage, and adjust all services and features.

Domain – administration

Domain – Administration

With centralised domain administration, you have a whole host of options: an overview of all registered domains, domain registration, and configuration, administration of DNS entries and name servers, ‘whois’ data, administration of your subdomains, domain transfers as well as analysis—in short, everything a comprehensive domain administration suite should offer!

Mail – administration

Mail – Administration

Integrated email administration enables you to manage all email functions independently and centrally: set up email addresses, mailing lists, forwarders, auto-responders, and catch-all email addresses, configure spam filters, statistics, and newsletters, as well as direct login to Webmail. Still, need more? Then opt for “​MailPro”, an email solution for your business.

Cloud – control panel

Cloud – Control panel

Cloud storage is included in every hosting subscription. Manage your Cloud and its users and benefit from a direct login. It couldn’t be any easier!

Designer – website administration

Designer – Website administration

Using Hoststar’s Designer, you can quickly and easily set up your website. In addition to an overview of your subscriptions, various settings, and design features, a direct login takes you to the administration area for your website data. Enjoy the time you save and the program’s simplicity.

Shop – administration

Shop – Administration

Hoststar’s Shop Builder is an uncomplicated and easy-to-use tool to quickly set up an online business. Managing your products, customers, special offers, and much more takes only a few clicks.

Extras – additional services

Extras – Additional services

More than just web hosting—Hoststar’s extras. One provider—many extras. Whether you need our Designer and Pictures to create your website, the Shop, or our Web Apps and countless tips and tricks on search engine optimization, all this bounty is just one click away. Enjoy hundreds of ways of making your daily life that little bit easier.

Support – emergency support

Support – Immediate help

Do you have any questions about the individual features in the My Panel software suite? No problem! A large and comprehensive support area is available to you at any time. Step-by-step guides with graphics are there for your immediate needs. Our experienced support staff will gladly assist you if you need more.

Email
Hoststar Webmail

Hoststar Webmail

Webmail from Hoststar offers you continuous access to your emails worldwide and from every type of browser. Benefit from features such as email account administration, email archiving, contact management, calendar functionality, task planning, and spam-filter settings. Hoststar Webmail—more than just an email application. Hoststar Webmail—more than just an email application.

Email accounts
1 mailbox (5 GB)
unlimited (5 GB pro)
unlimited (15 GB pro)
unlimited (20 GB pro)

Unlimited email accounts

Email accounts provide storage space for your emails; you can set up as many as you want. You can set the disk space limit individually for each email account (StarEntry: max 5 GB, StarBiz: max 15 GB, StarPlus: max 20 GB). As a Hoststar customer, you can use the following email protocols: POP3, IMAP4, and SMTP. The IMAP4 protocol was designed to make accessed email accounts and messages appear on your local computer. In contrast, with POP3, the emails remain on the server and are managed there. IMAP4 is the right choice when using one email account from several devices.

Email addresses
1 address
unlimited
unlimited
unlimited

Unlimited email addresses

You can create an unlimited number of email addresses for each domain name.

For example:

info@yourdomain.com
sales@yourdomain.com
admin@yourdomain.com
smith@yourdomain.com
jones@yourdomain.com

Mail limits per hour
max. 200 mails/h
max. 200 mails/h
max. 400 mails/h
max. 600 mails/h

Mail limit per hour (100 mails/h default)

The maximum number of emails per mailbox per hour must be limited to provide you with stable and secure email traffic. This protection mechanism prevents the server's IP address from ending up on an IP blocklist if spam is sent from an address. The limit per hour can be temporarily increased to the subscription maximum for 24 hours at a time.

Company email server integration

Connection to your company mail server

Our package lets you connect to your company mail server (e.g., Exchange server) for email administration. You can directly set the relevant MX records in the DNS administration area on your company mail server.

Auto-responders & forwarders
unlimited
unlimited
unlimited
unlimited

Unlimited email auto-responder and auto-forwarding

With the auto-responder, you can set up automatic response emails for your email addresses, for example, when you want to inform senders of your absence. Email forwarding redirects emails to another email address, for example, to another of your email addresses at another internet provider.

Example: jsmith@yourDomain.com to jsmith@anotherDomain.com

You can set up as many email forwarding addresses in My Panel as possible.

Catch-all email

Catch-all email

All dubiously addressed emails can be caught with a catch-all email address. This means all emails are sent to @yourDomain.com but not to a specific address, e.g., info@yourDomain.com. This applies if you only want to receive emails at @yourDomain.com. In this case, setting up several email accounts is unnecessary. You just have to direct, e.g., info@yourDomain.com and smith@yourDomain.com or contact@yourDomain.com to one account.

Spam filter & virus scanner

Spam filters and virus scanners

  • Hoststar’s spam protection was written by our highly experienced server administrators and support teams. It scans all incoming emails.
  • In addition to this, Hoststar’s blacklist is synchronized with three international anti-spam databases. This ensures a reliable and effective spam blocker. By adding relevant spam servers (open relay servers) to the blacklist, entire waves of spam can be stopped.
  • The Hoststar OCR spam filter (optical character recognition software for images) recognises spam emails based on graphics and reliably filters them out.

As a protective measure against emails and files infected with viruses, we offer you the following virus scanners:

  • Hoststar’s virus scanner checks all emails for viruses and automatically deletes infected emails.
  • Hoststar’s FTP virus protection thoroughly checks every file uploaded and downloaded to our servers and only saves them when it's sure they're not infected.
Newsletter tool

Send professional newsletters

Use Hoststar’s newsletter tool to make your first step into the world of email marketing an easy one. Create a professional newsletter in just a few clicks and inform your customers about your new products or your company’s next corporate event.

Support
Support by phone & email
included
included
included
included

Free telephone and email support

Do you have any questions about your Hoststar subscriptions? Contact our hotline! (Calls from the Austrian are 0.25 EUR/minute.)

Our support staff is happy to help you from Monday to Friday1 from 8.00 a.m. – 05.30 p.m. and on Saturday from 09.00 a.m. – 4.00 p.m. by telephone.

You can reach our support team here

1 Administration: Monday to Friday, technical support: Monday to Saturday

Support response time
12 hours (business days)
12 hours (business days)
12 hours (business days)
12 hours (business days)

12-hour support response time (working days)

We place a high value on competent advice and professional support for our hosting products. Our qualified and motivated support team is happy to help you with your inquiries. For more information, see Hoststar’s quality guarantee (SLA).

Premium support

Premium support

Our premium support form is there for your urgent inquiries or problems outside our regular support hours (Monday to Friday1 from 8.00 a.m. – 05.30 p.m. and on Saturday from 09.00 a.m. – 4.00 p.m.) and on Sundays or public holidays. After receiving your message, our on-call staff will contact you as quickly as possible.

Online support area

Extensive online support area

We provide you with a comprehensive support area. Thanks to countless guides (including screenshots), you can easily manage your systems. The support area is kept updated, and new topics are constantly added.

Download Centre

Download Centre with free programs

Our Software Archive contains pre-configured scripts, software, and links to various topics on browsers, FTP programs, email programs, and website tools.

Support links

Support links

Many interesting links to websites, forums, and tutorials on programming and scripting languages, such as HTML, CSS, PHP, Perl-CGI, etc., can be found here.

Remote support
on request
on request
on request
on request

Remote support on demand

We provide the option of resolving system issues remotely. Contact our technical support here. Quick help with no confusion!

Security
Daily data backup

Daily backups

All your data is backed up daily to backup servers in a different computer centre. If required, our backup strategy allows us to restore all data after a total outage (disaster recovery) at any time.

Server monitoring
24/7
24/7
24/7
24/7

Around-the-clock server monitoring

The entire Hoststar server farm is monitored around the clock by the latest monitoring technologies. Even the most minor error messages are forwarded to our on-call service 24/7 and can be immediately analyzed and rectified.

Backup feature

Hosting with a backup feature

You can use Hoststar’s backup administration tool to configure your backups of your data to one of Hoststar’s backup servers or an FTP server of your choice. Create, save and restore a backup with the click of a mouse.

Availability
99.9 percent
99.9 percent
99.9 percent
99.9 percent

Guaranteed availability (server uptime)

For our servers, we guarantee an annual average availability of 99.9%. The entire server infrastructure is monitored around the clock every day of the year. On top of that, the server hardware is equipped with 100% redundantly installed components monitored over three backbones every minute of the day. Our infrastructure offers you above-average high availability!

Redundant internet connection

Redundant internet connection

Our computer centres are equipped with multiple redundant network systems. Various connections to the most critical nodes offer almost 100% security against network outages. All of our network technologies are based on JUNIPER hardware.

Latest server hardware (Dell)

Server hardware from Dell

As a Austrian web hosting provider, we place as much value on trouble-free operations as on high quality. We invest and reinvest in redundant and highly reliable systems. We use hardware from Dell for our web servers, which provide better stability and performance thanks to their high-quality components. Hoststar’s web platforms are run in computer centers that are among the most powerful and secure in the business. Your website’s data is stored on the latest server systems from Dell that are redundantly designed from the storage unit (SSD with Raid 5 and NVMe with Raid 10) and energy supply to the network connections.

Firewall

Firewall

The entire server farm is protected by cutting-edge firewall technology. And Hoststar’s Network Operating Centre monitors the whole server farm using the latest monitoring systems, 24/7, 365 days a year. Even the most minor error messages are caught and reported around the clock.

DDoS protection

DDoS protection

With a DDoS attack (Distributed Denial of Service), an attacker attempts to overload the bandwidth or resources of a server with many simultaneous requests. The results are high load times for your website or, in the worst case, a total failure. Our DDoS protection has been permanently active for all our web hosting customers since the middle of 2016. If an attack is detected, the safety switches on dynamically within a few seconds and filters the attack.

SSL certificates

Service – SSL

In the age of e-commerce, the issue of internet security is becoming ever more critical. Sensitive data like credit card numbers, passwords, and addresses should always be encrypted online. To enable encrypted communication, you need an SSL certificate.

  • Encryption of confidential data during online transactions
  • SSL certificates contain information about the certificate’s owner.
  • The certificate authority checks the identity of the certificate owner.

All domains and subdomains come with a free SSL certificate from Let’s Encrypt as standard. The certificate is free of charge. Starting with StarBiz hosting, you can also have your domain SSL certificates installed by our specialists. Please get in touch with us at support@hoststar.at.

More information about SSL

ModSecurity

ModSecurity: Open Source Web Application Firewall

ModSecurity, often called “ModSec,” is a firewall for web applications. ModSecurity protects your websites from attacks and manipulations. However, sometimes a desired website function is blocked. In this case, you have the possibility to deactivate the corresponding ModSec rule.

Benefits
Move – website transfer service
optional
optional
optional
optional

Service – Move

Your Move team is ready. Move by Hoststar—the easiest way to transfer your website and domains to Hoststar. Our expert team ensures your move is smooth and seamless, with no downtime. Kick back and chill out. We’ve got it covered.

More information about Move

Immediate hosting activation

Quick activation (working days)

When you order a hosting package or a vServer from us, we activate your package as quickly as possible after receiving your payment and checking your data. This can be as soon as a few minutes after placing your order! Your complete satisfaction with our products is our highest priority.

Click to change products

Click to change to a different package

Your needs change over time. With Hoststar, you can change your subscription to a bigger or smaller package at any time with the click of a mouse.

  • Subscription upgrades should be done before the invoice period, as the difference between the smaller and larger packages will be transferred immediately to your order.
  • Subscription downgrades should be carried out just before the invoice period, as hosting fees already paid for the larger package cannot be reimbursed.
No activation fees

No activation fees

Installation and activation of your hosting account are included in our offer. There are no extra charges for this service.

Service level agreement

SLA (Service Level Agreement)

Hoststar’s quality guarantee (SLA) includes all offers and products. This agreement defines the quality standards that Hoststar promises to deliver to you, its customer. These quality standards include items such as network and server availability, connection capacity, customer support, and backup of legal data stored on Hoststar’s infrastructure.

Pay by credit card

Payment forms & invoicing period

You receive payment information by email after an online order has been placed. You can settle the outstanding invoice using a payment slip by post, e-banking, or credit card. Recurring invoicing occurs annually, always 60 days before the end of the subscription period and is sent by email. So please keep your contact email address up to date!

30-day money back guarantee

30-day money back guarantee

You have enough time to test our service thoroughly. If in the first 30 days after placing your order, you are not happy with Hoststar as your service provider or with your product, you can cancel the subscription within this time, and we guarantee that we will fully reimburse you. Send us an email at order@hoststar.at. Quality doesn’t always have to be expensive. Try us and find out for yourself.

Services
Pictures
included
included
included

Service – Pictures

Images play an essential role in the creation of websites, as well as print media and newsletters. At Hoststar, you can choose the right picture from over 1 million images. Your advantage as a web hosting customer of Hoststar is not only a vast selection of images but also the integration of the largest free image library in the world!

Detailed information on Pictures

Software
included
included
included

Service – Software

Countless fully automated and installable programs like forums, content management systems, or blogs are available to you as a Hoststar customer. Free of charge. Please select your preferred program and install it with a single click. Quick. Simple. Helpful.

More information about Software

Monitoring
included
included
included

Service – Monitoring

Continuous server monitoring is very useful, and its data can be viewed anytime. You can quickly tell if all services on your servers are functioning correctly—in real time! In My Panel, you can review status messages regarding server availability. The following services are displayed in this area: HTTP, FTP, POP3, IMAP, SMTP, MySQL, spam filter, DNS, virus scanner, and log files.

More information about Monitoring

Statistics
included
included
included

Service – Statistics

Whether graphically elegant and informative statistics or website analysis tools, with Hoststar it’s all included in your hosting package.

Additional information on statistics

Software & technologies
Linux server

Linux servers

We run only Linux systems (openSUSE, Ubuntu and CentOS) in the Hoststar server farm. Linux is a stable server environment that can be adapted to particular requirements. Furthermore, the entire Hoststar server farm is protected by cutting-edge firewall technology. We give everything we have to ensure that the software on our servers is always up-to-date.

Apache 2 web server

Hosting with Apache 2 web server

All of Hoststar’s web servers run Apache 2 software, the world's most popular and comprehensive web server.

PHP

PHP

PHP is a web-programming language enabling you to create dynamic web pages quickly. There are no limits; PHP can be combined with other programming languages (e.g., JavaScript) and HTML and can access databases. PHP creates websites with dynamic content, such as online shops, content management systems, web applications, etc. Accessing different databases is easy to accomplish with PHP. We always offer you a selection of the latest PHP versions, which you can specify individually for each directory in your web hosting.

PERL

Perl

Perl is a free, platform-independent programming language that can be used to write counters, form evaluators, or guestbooks that can then be run on websites. Perl scripts must be kept in the CGI-BIN directory, pre-installed on our servers.

MySQL 5 database server

MySQL (database server)

MySQL is a server software for creating and querying complex databases. MySQL is most often used in conjunction with the programming language PHP. In addition to the pre-installed MySQL database, you also have the practical module phpMyAdmin at your disposal. This tool helps you create and manage your database content.

More information on mysql.com

phpMyAdmin

phpMyAdmin – Database administration tool

phpMyAdmin, installed on our servers, is an administration tool that makes managing MySQL databases easy. Using the device requires no knowledge of SQL, as the databases can be structured via the user interface. The databases are first created in My Panel in your Hosting Control Panel.

More information on phpmyadmin.net

Cronjobs

Cronjobs

A cronjob is a task automatically executed by the computer in the background at defined intervals. The function is used when data needs to be processed at regular intervals. You can set up your own cronjobs in My Panel.

Sendmail

Sendmail

Sendmail is a mail-transfer agent or a computer program that transfers emails from one computer to another. Sendmail is a classic program, the most well-known of its type.

Mod-rewrite (htaccess)

Mod-rewrite (htaccess)

The rewrite module enables you to automatically redirect calls from a defined web address (URL)—one managed by your web server—to another web address. This means, for example, that web addresses remain valid during a change to the file hierarchy. These features contribute to user-friendliness and make your website easy to find in search engines.

JavaScript & SSI

JavaScript & SSI (Server-Side-Includes)

JavaScript (JS) is a scripting language initially developed for dynamic HTML in web browsers. Typical applications are data checks, data transfer without reloading the web browser’s page, or spoofing email addresses to thwart spam. SSI (Server Side Includes) automatically updates a website’s content on the web server. You can also use this technology to read variables such as the current time or date.

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