Contact

Call

Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+43 (0)720 511 555

(Calls from the Austrian landline 0.25 EUR / minute)

 

Monday to Friday/Saturday1
9:00 am – 12:00 pm & 1:30 – 5:00 pm

1 Administration: Monday to Friday, technical support: Monday to Saturday

Write

Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.at

Setting up the FileZilla FTP client

Support > Hosting > FTP access

To set up an FTP client, you must first download the installation file (here, for example, FileZilla). You can also download any other FTP client.

If you have chosen to use FileZilla, follow the steps below to set up the software:

1. Start installation

After you have downloaded FileZilla, launch the .exe file by double-clicking the file name or program icon.

2. Security warning

Depending on the operating system settings and version, one or both of the following security warnings may appear. Click «Run» or «Yes» to close them.

3. Licence agreement

The first time you launch the program, you will see a licence agreement which you must agree to in order to proceed with the installation. Read it carefully and then click on «I Agree».

4. Choose installation options

The next step is to decide whether you want to install FileZilla for you or all other users of this device. Note that the «All users» installation option requires administrator rights.

Then click «Next».

5. Choose components

To ensure that the installation runs smoothly, we recommend using the same component configuration as shown in the picture. It is up to you whether or not to add an icon to the desktop.

Then click «Next».

6. Choose installation location

You can select the installation path of the program to fit your needs in the following input screen. Then click «Next».

7. Start Menu folder

Here you name or select the folder that will contain the shortcut to FileZilla. The default name «FileZilla FTP Client» is fine for most users. You can also select the «Do not create shortcuts» option if you do not want to create a shortcut in the Start menu.

Then click «Install».

8. Installing

FileZilla will now be installed. This will take a moment.

9. Completing setup

Once you have completed the installation, click «Finish» to complete the installation process and launch FileZilla directly.

10. FileZilla settings

You will now see the FileZilla interface and can perform the following actions:

Was this article helpful?