Contact

Call

Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+43 (0)720 511 555

(Calls from the Austrian landline 0.25 EUR / minute)

 

Monday to Friday/Saturday1
9:00 am – 12:00 pm & 1:30 – 5:00 pm

1 Administration: Monday to Friday, technical support: Monday to Saturday

Write

Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.at

Outlook for Mac - Set up

Support > MailPro > Set up & synchronisation

1. Start and add account

Open Outlook for Mac and then click on «Extras» in the menu and then on «Accounts...».

If you have not yet set up an account in Outlook, click on «Add account».

2. Other email

Select the «letter» icon next to «Other email» to enter account information.

3. Account information

Disable «Automatic configuration». Now enter your data, as seen in this image, into the relevant fields and then click on «Add account».

Email address: Enter the email address you wish to configure. If you are unsure whether the address has already been set up on the server, refer to the guide to setting up an email address for MailPro in My Panel.

Password: The password you selected for the email address in My Panel or supplied with your MailPro order.

User name: The user name is the email address you want to configure.

Incoming server: The name of the mail server for MailPro is «mailpro.hoststar.at».

Standard port and SSL: We recommend activating SSL and using the standard «993».

Outgoing server: This is also «mailpro.hoststar.at».

Standard port and SSL: We recommend activating SSL and using the standard port «465».

4. Complete entries

Full name: Enter your name in this field. You can also leave this field blank if desired. If left blank, your recipients will see your email address as the sender; otherwise, they will see the name entered in this field.

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