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Install or remove software – New server generation

Support > Software > Software

Software allows you to install the most popular web applications from different categories directly on your hosting with a mouse click. All listed applications are available in a current version. Any necessary settings on your hosting, such as the PHP version, are made automatically during installation.

If you would like to install or delete one of the applications in your hosting, you can proceed as follows:

1. Log in

Log into My Panel (
(Log into My Panel)

2. Navigate

Click on the Hosting menu item and then on Software.

3. Select subscription

Select the hosting subscription on which you want to install or remove an application.

4. Overview - New Server Generation

You will immediately be directed to the overview of the new server generation. Here you can make the following settings:

Depending on the software installed, further settings are available. Here are some of them:

5. Add software

5.1 Add - Button

To install a new software or web application, click on the Add software button.

5.2 Software - Selection

You are automatically redirected to the selection overview. Here you have countless web applications at your disposal.

In the Software category area, you can reduce the selection view to different category groups or display all of them. Everything is available to you from blogs, CMS and galleries to guest books.

Under Search in category you can search for a specific or desired software. To be sure that all possibilities are searched, select the category All under Software category.

5.3 Start installation

You have decided on a software (here e.g. WordPress), then click on the Select button at the corresponding software.

5.4 Details

The detail view of the corresponding software (here WordPress) is displayed here. The following information is usually available for each software:

  • Details: Brief description
  • Features: Enumeration properties
  • Screenshots: Some screenshots

5.5 Import

You already have an existing WordPress installation on one of our servers. If you want to transfer it to a new domain, click on the Import button.

Then select the Domain and the Directory on which the software has been installed so far. Then click on the Import button. It may take some time during the import. If the software and the data have been transferred correctly, you will see a green Success message.

5.6 Install New

To reinstall the software (here WordPress) on the selected domain, click on the Install new button.

5.7 Installation process - Domain

The first step of the installation process is started. Select here whether you want to install the software on the existing website or on a new website.

  • Install on existing website: Here you can select the desired domain from the already installed domains.
  • Install on new website: Here you can create a subdomain and select the corresponding domain.

Then click on the Next button.

5.8 Installation process - Directory

Now select the Directory in which the software is to be installed. You can choose between the Root directory or a Subdirectory (create a new one according to your wishes). Then click on the Next button.

5.9 Installation Process - Settings

All relevant settings like page name, admin account, language and some plugins are displayed here. You can customize, select and/or activate them according to your needs.

Please note that the plugins provided here can be installed later directly in the Wordpress admin area, but are not available by default.

Then click on the Next button.

5.10 Installation Process - Template

In the next step, you can select the desired design (template). You can later replace the selected template with another one at any time.

Please note, however, that various settings and areas are divided differently, or can be completely missing in other designs.

Click on the Select button for the desired template.


5.11 Installation process - Database

Here you can adjust the database settings if required. Otherwise simply click on the Next button.

5.12 Installation Process - Listing

You will now be redirected to the Done page, where all the settings you have made will be listed again. If this corresponds to your wishes, click on the Install button.

5.13 Installation Process - Successful

The software will be installed immediately and after a short moment (shorter or longer depending on the software) the successful installation will be indicated by a green Success message.

To return to the Software overview, click on the Overview button.

6. Remove software

6.1 Delete - Button

To irrevocably and permanently delete an already installed software, click on the Dropdown arrow next to the corresponding software and then on the Delete button.

6.2 Warning message

A Warning message will appear in the popup that now opens, informing you once again that all data of this software installation will be irrevocably deleted.

If you are sure that you want to permanently delete this software and all its data, click the Delete button.

6.3 Successful

The deletion may take some time depending on the amount of data. If the installation was successfully removed and all data deleted, a green Success message appears.

7. Create Backup

7.1 Backup - Button

To create a backup of the installed software and the data it contains, click on the Dropdown arrow next to the corresponding software and then on the Backup button.

7.2 Warning message

In the popup that opens, you will see a Warning message indicating that are taking up a certain amount of space on your hosting.

If you are sure you want to create a backup, click the Create Backup button.

7.3 Successful

After some time, the successful creation of the backup is indicated by a green Success message.

And in the section Manage Backup you will now see that a backup is available.

8. Manage Backup

8.1 Manage Backup - Button

To manage an already created backup, click on the Manage Backup button.

8.2 Manage

You will be taken to the Software Backup Overview page. All backups that have already been created are listed here.

8.3 Details

To view the details of the corresponding backup, click on the Dropdown arrow. The details will be listed.

The buttons Restore and Delete are also visible.

8.4 Restore

To restore a backup, click the Restore button. A popup with a Warning message will open immediately.

If you are sure you want to restore this backup, confirm by clicking the Restore button.
Please note that the current installation data will be overwritten by the backup and will then be irrevocably lost.

As soon as the backup has been successfully restored, a green Success message will appear.

8.5 Delete

To delete a backup, click the Delete button. A popup with a Warning message will open immediately.

If you are sure that you want to delete this backup, confirm this by clicking the Delete button.
Please note that the backup will be deleted irrevocably.

As soon as the backup has been successfully deleted, you will see a green Success message.

9. Update available

9.1 Update button

If an Update is available, this is indicated with a blue hint above the software. Click on the Drop-down arrow at the corresponding software and then on the Update button.

9.2 Update Popup

A pop-up window opens immediately with detailed information about the corresponding update. You will also be shown which version the update is carried out from.

If you agree, click on Start update.

9.3 Update successful

The update may take a few minutes. However, if the update was successful, the display will be reloaded and a green success message will appear.

10. Direct login in admin area

10.1 Login - Button

You can go directly to the admin area of the corresponding application via the Software area by clicking on the Dropdown arrow next to the corresponding software and then on the Login button.

11. Edit Access Data Admin Area

11.1 Edit - Button

You can change your access data for the admin area of various software at any time by clicking on the Dropdown arrow next to the corresponding software and then on the Edit button.

11.2 Details

In the popup that now opens, you can either change the administrator's user name OR the user password.

Please note that you can only change either OR. You must therefore have the previous access data ready. If you change the user name, this will only work if you can enter the correct password. The other way round.

Then click on the Save button.

11.3 Successful

As soon as the data has been saved, the successful change is indicated to you by a green Successful message.

12. Change template

12.1 Edit - Button

For some applications you have the possibility to change the template by clicking on the Dropdown arrow at the corresponding software and then on the Change template button.

12.2 Template Selection

The Selection Overview template appears automatically. By clicking on the button Select the new template will be installed.

Please note that certain settings you may have already made in your previous template may not be adopted by every other template.

12.3 Successful Installation

After a short time, the successful modification of the templates is indicated by a green Success message.