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Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+43 (0)720 511 555

(Calls from the Austrian landline 0.25 EUR / minute)

 

Monday to Friday/Saturday1
9:00 am – 12:00 pm & 1:30 – 5:00 pm

1 Administration: Monday to Friday, technical support: Monday to Saturday

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Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.at

Manage address

Support > MailPro > MailPro configuration

If you have set up an email address, follow these steps to manage it:

1. Log in

Log into My Panel (my.hoststar.at).
(Log into My Panel)

2. Selection

Select the «Mail» → «MailPro» menu item.

3. Select subscription and domain

Select your subscription and the matching domain for which you would like to manage an email address for your MailPro subscription.

4. Addresses

Now select the  «Addresses» area. The Addresses view will now be displayed.

5. Details view

Click on the «drop-down arrow» for the desired email address in order to access the detail view of that address.

6. Button display

You will now see various buttons. Click on «Edit», to manage the relevant email address or on «Remove», to delete the relevant email address.

1. Edit email address

Click on the «Edit» button.

2. Customisation

In the pop-up, you can now change the name as well as the email address. Then click «Save».

A change in password also applies to all its alias addresses. The changes are effective immediately.

 

Please note that any changes to your email address (including alias addresses) also have to be carried out in all your email programs and on all your devices.

1. Delete email address

Click on the «Remove» button.

2. Warning

In the pop-up, you will see a warning message. Please note that when you delete an email address, all of its alias addresses will also be deleted.

This procedure is permanent and cannot be undone.

If you are sure that you wish to delete the email address and any alias addresses, click on the «Remove» button«.

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